N394QS
Operators of this aircraft
Who operated this tail, and how firmly we know it.
| Operator | Role | Period | Basis |
|---|---|---|---|
| NetJets Aviation, Inc. (DXTA) | Certificate holder | — | Matched by certificate designator |
Accident & incident history
No NTSB accidents or incidents on file for this aircraft.
Maintenance disclosures
Service Difficulty Reports filed with the FAA for this airframe. Filing is largely voluntary — the number of reports is not a measure of reliability. To verify a report, search its control number at the FAA SDRS site.
34 reports on file, 2003-05-13 – 2025-11-13.
Part: BATTERY PACK — DISCHARGED (ZONE 200) · airframe 8,270 hrs · 6,531 cycles
CABIN EMERGENCY LIGHTS FLASHING ABOUT 1.5 HOURS INTO FLIGHT. CHARGED EMRGENCY LIGHT BATTERY. OPS CHECK GOOD WORK DONE IN REF TO 33-52-00
Part: POWER SUPPLY — FAULTED (ZONE 200) · airframe 7,794 hrs · 6,156 cycles
RED FLOOR EMER LIGHT BY COCKPIT WONT EXTINGUISH WITH SWITCH IN OFF. DOOR LIGHTS REMAIN ILLUMINATED. LIGHT IN CEILING ABOVE DOOR REMAINS ON. ALL OTHER EMER LIGHTS WORK AS SCHEDULED. CORRECTIVE ACTION: REMOVED AND REPLACED THE #1 AND #2 EMERGENCY LIGHT POWER UNIT. THE ISSUE STILL REMAINED DUE TO IT BEING A COURTESY/AIRSTAIRS/COCKPIT STEP LIGHTS. PERFORMED OPS CHECK OF THE EMERG LIGHTS AND THE COURTESY/AIRSTAIRS/COCKPIT STEP LIGHTS IAW PHENOM 300AMM 33-26-00 AND 33-52-01. ALL CHECKS GOOD AT THIS TIME.
Part: PUMP — FAILED (FUEL SYS) · airframe 7,784 hrs · 6,148 cycles
ON START FUEL PUMP 1 FAIL, YELLOW X ON FUEL PUMP ON SYNOPTIC PAGE. CORRECTIVE ACTION: C/W TASK 45-45-00-970-803-A CMC DOWNLOADS AND SENT TO EMB. C/W TO SUCCESSFUL ENGINE STARTS AN EACH ENGINE WITH NO FAULTS POSTED. AWAITING CMC DISPOSITION. HL 05/28/2025 C/W FIM-4885 - 28-21-00-810-804-A - FAILURE OF THE LH FUEL-TANK ELECTRICAL BOOST PUMP NO DEFECTS NOTED. REMOVED #1 BOOST PUMP (P/N - P99C25-606P2 S/N -G73723) AND INSTALLED SERVICEABLE PUMP FROM #2 SIDE (P/N -P99C25-606P2 S/N -G81125) REMOVED SERVICEABLE #2 BOOST PUMP AND INSTALLED (P/N -P99C25-606P2 S/N -G81125 ) SERVICEABLE PUMP FROM #1 SIDE. (P/N - P99C25-606P2 S/N -G73723 ) . OPS CHECKS OK. ALL WORK IN REF. TO EMB AMM 28-21-03.
Part: FAIRING — DAMAGED (RAM AIR) · airframe 7,473 hrs · 5,914 cycles
AIRFLOW: BIRD FLEW INTO RAM AIR INLET. REPLACED DORSAL FAIRING. IAW EMB-505 SRM PART 2 51-21-03 AIRCRAFT.
Earlier reports · 2003–2022 · 30 reports
2022
Part: BATTERY — INOPERATIVE · airframe 5,319 hrs · 4,194 cycles
CABIN EMERG LIGHT: WHILE IN CRUISE NOTICED ALL EMERGENCY LIGHTS IN THE CABIN ON WHILE THE EMER LT SWITCH WAS IN THE ARM POSITION. "CORRECTIVE ACTION" REMOVED FAULTY AFT EMERGENCY BATTERY AND INSTALLED NEW BATTERY IAW EMB505 AMM 33-52-01 OPS CHECKS GOOD. PN/SN ON 7450LS00 / 006551 PN/SN OFF 7450LS-00 / 005207
Part: BATTERY PACK — DEFECTIVE (ZONE 100) · airframe 5,040 hrs · 3,968 cycles
CABIN EMERG LIGHT: EMERGENCY LIGHTING SYSTEM STAYS ON EVEN WHEN THE SWITCH IS IN THE "ARM" POSITION. // SIGNOFF// REMOVED AND REPLACED #1 #2 EMERGENCY BATTERY PACKS TESTED EMERGENCY BATTERY PACK TESTED GOOD IAW EMB-505 AMM 33-52-01
Part: GENERATOR — DEFECTIVE (RH ENGINE) · airframe 4,797 hrs · 3,737 cycles
GEN 1 OFF BUS YELLOW CAS: GEN 1 OFF BUS CAS IN FLIGHT AT FL360 WITH ENGINE VIBRATION. ACCOMPLISHED QRH AND SHUT ENGINE DOWN. BLACK SOOT NOTED ON UNDER SIDE OF LEFT HAND ENGINE COWLING. // SIGNOFF// REMOVED LH STARTER GENERATOR PIN: 400SG 180Q-4 S/N: S01171XL AND INSTALLED CUSTOMER SUPPLIED OVERHAULED LH STARTER.GENERATOR P/N: 400SG180Q-4 S/N: S00915XL IAW EMB505 AMM 24-31-01 : REMOVED SEAL ASSY FACE MAGNETIC P/N: 3059820-01 NSN INSTALLED CUSTOMER SUPPLIED NEW SEAL ASSY FACE MAGNETIC P/N: 3059820-01 NSN IAW EMB505 EMM 72-60-01. NO DEFECTS NOTED.
2021
Part: BATTERY — DEFECTIVE (ZONE 100) · airframe 4,304 hrs · 3,357 cycles
EMERGENCY LIGHTING: ALL EMERGENCY LIGHTING FLICKERING WITH SWITCH IN ARM AND ON POSITION. // SIGNOFF // REMOVED AND REPLACED THE FWD AND AFT EMERGENCY BATTERIES IAW EMB-505 AMM 33-52-01-400-801-A, AMM 32-52-01-710-801-A AND AMM 32-52-00-710-801-A. OPERATIONAL TEST ARE SATISFACTORY. REINSTALLED COCKPIT SEATS AND ALL ACCESS PANELS.
2020
Part: PUMP — FAILED (HYD SYSTEM) · airframe 2,958 hrs · 2,307 cycles
WHILE IN CRUISE AT FL350 WHITE HYD SYS FAULT DISPLAYED. SHORTLY AFTER WHITE ENG NO DISPATCH DISPLAYED. A FEW MINUTES LATER THE L ENG FAILED AND AN AMBER E1 FAIL DISPLAYED ON THE L N1 GAUGE. (CORRECTIVE ACTION) REMOVED HYD PUMP PUMP PN 3032249-002 SN MX795814 FROM LEFT ENGINE DUE TO SHAFT FAILURE AND INSTALLED REPAIRED SERVICABLE PUMP PN 3032249-002 SN MX795125 PERFORMED LEAK AND OERATIONANL CHECKS WITH NO DISCREPANCIES AT THIS TIME. IAW EMB 505 AMM 29-12-01-400-801
2017
Part: BRAKE — LOW PRESSURE (EMERGENCY) · airframe 578 hrs · 421 cycles
EMERGENCY BRAKE LOW PRESSURE CAS MESSAGE DURING FLIGHT. SYSTEM DEPRESSURISED TO 100 PSI. NO EMERGENCY BRAKING AVAILABLE ON LANDING. NO PARK BRAKE AVAILABLE.
2010
Part: SPACER — DAMAGED (EMERGENCY EXIT) · airframe 11,264 hrs · 9,195 cycles
DURING MX INSPECTION, EMERGENCY EXIT DOOR WAS NOT ABLE TO BE REMOVED USING INSIDE HANDLE. R & R 6 ANCHOR SPACERS IAW MM CH 25-53-00.
Part: SQUAT SWITCH — MALFUNCTIONED (MLG) · airframe 11,238 hrs · 9,173 cycles
AFTER TAKEOFF THE GEAR WOULD NOT RETRACT. REPLACED LT MLG WOW SWITCH DUE TO UNIT BEING INTERMITTENT AND INSTALLED A NEW UNIT IAW MM 32-61-00. OPS CHECK GOOD.
2009
Part: CHAIN — CONTAMINATED (CONTROL COLLUMN) · airframe 10,754 hrs · 8,780 cycles
AT ROTATION, ACFT NEEDED EXCESSIVE FORCE TO LIFT OFF, USED ELEC PITCH TRIM AND DIDN'T WORK. USED MANUAL TRIM TO TRIM THE ACFT. DURING FLIGHT, TRIM INDICATOR SHOWED FULL AFT. CHECKLIST WERE COMPLETED AND ELEC PITCH TRIM CB WAS PULLED. A/P MIS TRIM LIGHT ILLUMINATED WITH AUTO PILOT ENGAGED. CHECKED CABLES FOR PITCH TRIM AT PEDISTAL, TAIL SERVO AND FLOOR FOUND METAL SHAVING ON TRIM CHAIN AND ON SPROCKET IN PEDISTAL. METAL SHAVINGS WERE UNDER FMS LEFT OVER FROM REVIOUS MAINTENANCE. NO DAMAGE TO CHAIN ON SPROCKET. CLEANED SPROCKET AND CHAIN FOR PITCH TRIM IN PEDISTAL AND LUBED IAW CESNA MM CH 27-31-00 AND CH 12-21-01. OPS CHECK GOOD.
Part: FRICTION BLOCK — DAMAGED (SPEED BRAKE) · airframe 10,527 hrs · 8,583 cycles
DURING THE SPEED BRAKE TEST, WHEN THROTTLE WAS BROUGHT BACK TO IDLE, LT ENG SHUTDOWN. RESTARTED AND PERFORMED SPEED BRAKE TEST AGAIN WITH SAME RESULT OF LT ENGINE SHUTTING DOWN. REMOVED AND INSTALLED NEW FRICTION BLOCK. OPS CHECKS GOOD AT THIS TIME. ALL WORK DONE IAW MM 76-12-00.
Part: FRICTION BLOCK — DAMAGED (SPEED BRAKES) · airframe 10,527 hrs · 8,583 cycles
DURING THE SPEED BRAKE TEST, WHEN THROTTLE WAS BROUGHT BACK TO IDLE, LT ENG SHUTDOWN. RESTARTED AND PERFORMED SPEED BRAKE TEST AGAIN WITH SAME RESULT OF LT ENGINE SHUTTING DOWN. REMOVED AND INSTALLED NEW FRICTION BLOCK. OPS CHECKS GOOD AT THIS TIME. ALL WORK DONE IAW MM, CHAPTER 76-12-00.
Part: ENGINE — SHUTDOWN (LEFT) · airframe 10,527 hrs · 8,583 cycles
DURING THE SPEED BRAKE TEST, WHEN THROTTLE WAS BROUGHT BACK TO IDLE, LT ENGINE SHUTDOWN. RESTARTED AND PERFORMED SPEED BRAKE TEST AGAIN WITH SAME RESULT OF LT ENGINE SHUTTING DOWN.
Part: ENGINE — SHUTDOWN (LEFT) · airframe 10,487 hrs · 8,548 cycles
ON SPEED BRAKE TEST, LT ENGINE QUIT WHEN THROTTLE WAS RETARDED TO IDLE POSITION.
Part: THROTTLE CABLE — OUT OF ADJUST (RIGHT) · airframe 10,487 hrs · 8,548 cycles
ADJUSTED RT AFT THROTTLE CABLE IAW MM PERFORMED ENG RUN, OPS CK GOOD.
Part: THROTTLE CABLE — OUT OF ADJUST (LEFT) · airframe 10,487 hrs · 8,548 cycles
ADJUSTED LT AFT THROTTLE CABLE IAW MM PERFORMED ENG RUN. OPS CK GOOD.
Part: ENGINE — SHUTDOWN (RIGHT) · airframe 10,487 hrs · 8,548 cycles
ON SPEED BRAKE TEST, RT ENGINE QUIT WHEN THROTTLE WAS RETARDED TO IDLE POSITION.
2008
Part: A/C PACK — ODOR
AIR CONDITIONER WAS ON FOR TWO MINUTES, THEN STARTED BLOWING HOT AIR. AIR CONDITIONER LIGHT WAS NOT ON, THEN A BURNING ELECTRICAL ODOR CAME THROUGH THE CABIN. KATL-KSGJ. (S)
Part: FASTENER — LOOSE (AC BAY) · airframe 10,295 hrs · 8,387 cycles
AIR CONDITIONER WAS ON FOR 2 MINUTES THEN STARTED BLOWING HOT AIR AC LIGHT WAS NOT ON, THEN A BURNING ELECTRICAL SMELL CAME THROUGH THE CABIN SAME SMELL IN HELL HOLE. VERIFIED PROBLEM, NO LIGHT AND THE COMPRESSOR IS INOP. INSPECTED THE FREON PALLET AND FOUND OK. CHECKED SERVICE AND FOUND OK BYPASSED BINARY SWITCH AND STILL FAILED OPENED AFT J-BOX AND FOUND THE CURRENT LIMITER AND 100 AMP CIRCUIT BREAKER AND FOUND GOOD. VERIFIED POWER OUT OF THE 100 AMP BREAKER. FOUND THE TERMINAL TO THE MOTOR HAD LOOSE HARDWARE LOOSENED A/C PALLET TO ACCESS HARDWARE CLEANED ALL HARDWARE AND TERMINAL REINSTALLED ALL HARDWARE AND TERMINAL TO LUG. REINSTALLED THE FREON PALLET. OPS CHECKS GOOD. RECONFIGURED ACFT TO ORIGINAL CONDITION. CLOSED J-BOX COVER. ALL OPS CHECKS GOOD. ALL WORK DONE IAW CHAPTER 21-52-00 OF MM.
Part: TERMINAL — LOOSE (A/C PACK) · airframe 10,295 hrs · 8,387 cycles
AIR CONDITIONER WAS ON FOR TWO MINUTES THEN STARTED BLOWING HOT AIR AC LIGHT WAS NOT ON, THEN A BURNING ELECTRICAL ODOR CAME THROUGH THE CABIN SAME ODOR IN HELL HOLE. VERIFIED PROBLEM, NO LIGHT AND THE COMPRESSOR IS INOP. INSPECTED THE FREON PALLET AND FOUND OK. CHECKED SERVICE AND FOUND OK BYPASSED BINARY SWITCH AND STILL FAILED OPENED AFT J-BOX AND FOUND THE CURRENT LIMITER AND 100 AMP CIRCUIT BREAKER AND FOUND GOOD. VERIFIED POWER OUT OF THE 100 AMP BREAKER. FOUND THE TERMINAL TO THE MOTOR HAD LOOSE HARDWARE LOOSENED A/C PALLET TO ACCESS HARDWARE CLEANED ALL HARDWARE AND TERMINAL REINSTALLED ALL HARDWARE AND TERMINAL TO LUG. REINSTALLED THE FREON PALLET. OPS CHECKS GOOD. RECONFIGURED AIRCRAFT TO ORIGINAL CONDITION. CLOSED J-BOX COVER. ALL OPS CHECKS GOOD. ALL WORK DONE IAW MM 21-52-00.
Part: MASTER CYLINDER — LEAKING (LT BRAKE) · airframe 9,910 hrs · 8,089 cycles
LT BRAKE PEDAL ON FO'S SIDE SPONGY, SQK 2. REMOVED AND REPLACED CHECK VALVE FOR CABIN PRESSURE TO BRAKE RESERVOIR. REMOVED AND REPLACED PRESSURE RELIEF VALVE FOR BRAKE RESERVOIR. ALL WORK DONE IAW MM 20-10-01 REMOVED AND REPLACED MASTER CYLINDER IN-LINE FILTER REF SB560-32-35 CLEANED ALL FOUR MASTER CYLINDERS AND RAN ALL BRAKE PEDALS. FOUND PILOT IB MASTER CYLINDER LEAKING AT PISTON SEALS REMOVED AND REPLACED PILOT IB MASTER CYLINDER IAW CH 32-42-02 REV. 12 BLEED BRAKES IAW MM 32-42-00 REV 23.
Part: LINE — WORN (HYDRAULIC SYS) · airframe 9,902 hrs · 8,084 cycles
ON FO SIDE, RT BRAKE FEELS SLUGGISH COMPARED TO THE LT BRAKE. REMOVED AND REPLACED CO-PILOTS LT AND RT BRAKE MASTER CYLINDER PRESSURE AND RETURN LINES (4EA) AND BLED HYD SYS ALL WORK PERFORMED IAW MM, CH 32-42-02 AND 32-42-00.
2007
Part: MASTER CYLINDER — BYPASSING (RT BRAKES) · airframe 9,725 hrs · 7,944 cycles
CO-PILOTS RT BRAKE PEDAL NEEDS TO BE DEFLECTED OR PUSHED APPROXIMATELY 30 PERCENT MORE TRAVEL THAN LT PEDAL. REMOVED AND REPLACED CO-PILOT'S MASTER CYLINDERS AND SOFT LINES IAW CE560 M/M 32-42-02, OPS CHECK GOOD AT THIS TIME.
Part: MASTER CYLINDER — INTERMITTENT (BRAKES) · airframe 9,712 hrs · 7,927 cycles
CAPTAIN -SIDE BRAKES ARE EXTREMELY MUSHY AND INTERMITTENT. LT PEDAL WENT TO THE FLOOR AND BRAKING WAS LOST ON THAT SIDE. REPLACED PILOTS LT WHEEL MASTER CYLINDER WITH AN OVERHAULED UNIT IAW MM 32-42-00 SYSTEM OP CK'S GOOD. REPLACED PILOTS RT WHEEL MASTER CYLINDER WITH AN OVERHAULED UNIT FROM SAF INDUSTRIES CRS GK0R519Y IAW MM 32-42-00 PERFORMED TAXI TEST CAPTAINS SIDE BRAKES OP CK GOOD.
Part: RESERVOIR — UNDERSERVICED (HYD SYSTEM) · airframe 9,712 hrs · 7,927 cycles
SIDE BRAKES ARE EXTREMELY MUSHY. LT PEDAL GOES ALMOST TO THE FLOOR. ACCOMPLISHED BRAKE BLEED ON LT AND RT BRAKES AND SERVICED RESERVOIR WITH HYDRAULIC FLUID. BRAKING SYSTEM FUNCTIONS NORMALLY AT THIS TIME COMPLIED. WORK IAW CITATION. 560 MM CHAPTER 32-42-00
Part: BRAKE ASSY — WEAK (LEFT) · airframe 9,689 hrs · 7,912 cycles
CAPTAIN SIDE LT BRAKE GOES SOFT INTERMITTENTLY. WHEN PEDAL PRESSURE RELEASED AND BRAKE REAPPLIED OPERATION IS NORMAL. PERFORMED ANTI-SKID BRAKE BLEED PROCEDURE IAW 560 MM 32-42-00. SYSTEM CHECK NORMAL AT THIS TIME.
Part: MOTOR — INTERMITTENT (BRAKE SYSTEM) · airframe 9,664 hrs · 7,894 cycles
DURING TAXI, HEAVY PRESSURE HAS TO BE APPLIED TO BRAKES AND THEN THEY GRAB HARD. ALSO ON LANDING IT FEELS LIKE ANTISKID IS ACTIVATING FOR APPLIED PRESSURE. C/W 560 ANTI-SKID WIRING CHECK NO DEFECTS NOTED C/W VISUAL INSPECTION OF WIRING HARNESS CHECK GOOD. REMOVED AND REPLACED POWER BRAKE VALVE. BLED BRAKES TAXIED A/C BRAKES CHECK GOOD IAW CE560 MM 32-42-05.
Part: BRAKE — INOPERATIVE (LT MLG) · airframe 9,575 hrs · 7,832 cycles
WHILE TAXING CAPT LT BRAKE PEDAL BLEEDS DOWN SLIGHTLY, SOFT PEDAL. BLEED & SERVICED BRAKES. OPS + LEAK CHECKS GOOD. IAW CE560 MM. 32-42-00.
2006
Part: MASTER CYLINDER — LEAKING (MLG BRAKES) · airframe 9,013 hrs · 7,364 cycles
BRAKES REQUIRE EXCESSIVE PEDAL THROW TO BE EFFECTIVE, ESPECIALLY FROM RIGHT SEAT POSITION. TROUBLESHOT TO LEAKING BRAKE MASTER CYLINDERS. REPLACED ALL FOUR MASTER CYLINDERS IAW CESSNA 560 M/M 32-42-01. BLED BRAKES, LEAK AND OPERATIONAL CHECKS GOOD.
Part: ENGINE — FAILED (RIGHT) · airframe 7,763 hrs · 7,064 cycles
IN CLIMB AT FL 266, EXPERIENCED HEAVY COMPRESSOR STALL IN RIGHT ENGINE. CLIMB OUT WAS 97.3 N1 AT -10DEGREES C TEMP; RIGHT ENG ROLLED BACK TO APPROX 88% N1 FOLLOWED BY STRONG FUMES IN CABIN, O2 MASKS DONNED, CKLIST REVIEWED. LEVELED AT FL 270, 4 BOOMS AS IN: BOOM - PAUSE - BOOM, BOOM - PAUSE - BOOM. AFTER EVENT, ENGINE OPERATED NORMALLY WITHIN LIMITS. RESUMED CLIMB TO FL 340, FOLLOWING INDICATIONS NOTED AT CRUISE: N1 93.7 - 93.7; N2 88.6 - 90.0; ITT 550 - 610; FF 660-680; OIL PRESS 75 - 80; OIL TEMPS 78 - 85. DIVERTED TO LAS ON ORDERS FROM AMCC + EXPERIENCED NO FURTHER EVENTS. LANDED W/O INCIDENT.
2003
Part: VANE — CRACKED (NACA SCOOP)
DURING ROUTINE INSPECTION LOOKED INTO DORSAL NACA SCOOP AND SAW THE LOWER AIR VANE CRACKED AND MISSING 2 INCH PIECE OF VANE. GAINED ACCESS THROUGH BAGGAGE AREA, REMOVED BROKEN VANE AND LOCATED MISSING PART DOWN STREAM IN DUCT WORK (FRESH AIR) AFTER ACM AND BEFORE CHECK VALVE (REMOVED DEBRIS). CRACK APPEARED TO START FROM (V) CUT DUE TO NO RELIEF HOLE DRILLED AT INTERSECTION OF CUT OUT. INSTALLED NEW VANE AFTER IT WAS FIT AND RELIEF HOLE WAS DRILLED WITH LIBERAL AMOUNTS OF EA 9309 AND INSTALLED IAW MFG. REINSTALLED ITEMS, REMOVED FOR ACCESS AND CLOSED UP BAGGAGE AREA.