N496MM
Registered owner: AMAZON.COM SERVICES LLC, WA (owner ≠ operator)
Operators of this aircraft
Who operated this tail, and how firmly we know it.
No operator established for this aircraft.
Accident & incident history
Maintenance disclosures
Service Difficulty Reports filed with the FAA for this airframe. Filing is largely voluntary — the number of reports is not a measure of reliability. To verify a report, search its control number at the FAA SDRS site.
8 reports on file, 2023-01-03 – 2026-07-21.
Part: A/C PACK — WARNING MESSAGE (ZONE 100) · airframe 12,417 hrs · 1,842 cycles
DURING TAXI, HIGH FLOW STATUS MSG (RH PACK). A/C RETURNED TO GATE (BTB). MTC DEFERRED R PACK HI FLOW INHIBIT STATUS MSG IAW MEL 21-51-2-2. NO MX PROCEDURE PLACARD INSTALLED. A/C REMAINS NO ETOPS. A/C RETURNED TO SERVICE.
Part: INDICATOR — INACCURATE (OXYGEN BOTTLES) · airframe 12,374 hrs · 1,830 cycles
DURING MTC PRE-FLIGHT, CREW O2 SYSTEM PRESSURE EICAS INDICATION INACCURATE. PREVIOUSLY REPLACED VOLTAGE AVERAGING UNIT DETERMINED TO BE BAD FROM STOCK. DEFERRED CREW O2 PRESSURE INDICATION EICAS PER MEL 35-11-2-1. PLACARDS INSTALLED MBCB07-18-2026. MUST BE REINSPECTED PRIOR TO EACH FLIGHT. MX PROCEDURE ACCOMPLISHED PER MPM 35-11-2-1. 1750 PSI BOTTLE NR 1 1850 PSI BOTTLE NR 2. ACFT RETURNED TO SERVICE.
Part: INDICATOR — INACCURATE (ZONE 200) · airframe 12,360 hrs · 1,826 cycles
DURING MTC PRE-FLIGHT, CREW O2 SYSTEM PRESSURE EICAS INDICATION INACCURATE. DEFERRED IAW MEL 35-11-2-1. A/C RETURNED TO SERVICE.
Part: FIRE LOOP — FAULT MESSAGE (ZONE 400) · airframe 12,331 hrs · 1,816 cycles
DURING MTC PRE-FLIGHT, RT ENGINE FIRE LP 1 MSG. DEFERRED R ENG FIRE LP 1 IAW MEL 26-11-1-1. PLACARD INSTALLED NO MAINT PROCEDURES REQUIRED. NO ETOPS. A/C RETURNED TO SERVICE.
Part: FIRE LOOP — WARNING MESSAGE (ZONE 400) · airframe 12,269 hrs · 1,800 cycles
RIGHT ENGINE FIRE LOOP NR 1Â ILLUMINATED, CREW DEFERRAL IAW MEL 26-11-1-1. MTX PERFORMED VISUAL INSP AND OPS TEST OF ENGINE FIRE DETECTION SYSTEM IAW AMM 26-11-00 NO DEFECTS NOTED AT THIS TIME OPS CHECK GOOD.AND RETURNED ACFT TO SERVICE
Part: INTERCOM — INOPERATIVE (ZONE 200) · airframe 12,228 hrs · 1,790 cycles
DURING TAXI, FO INTERCOM INOP. UNABLE TO TRANSMIT. RETURNED TO GATE (BTB). F/O MASK WAS DISTURBED DURING PRE-FLIGHT CHECKLIST. OPS CHECK GOOD IAW B767 35-11-00. F/O AUDIO PANEL OPS CHECK PER AMM 23-51-00 B767. A/C RETURNED TO SERVICE.
Part: WARNING MESSAGE — FALSE ACTIVATION (ZONE 200) · airframe 12,110 hrs · 1,756 cycles
DURING TAXI, FLIGHT DECK TEMP CATION MESSAGE AFT & FWD TEMP AND INOP LIGHTS APPEARED ACFT RETURNED TO THE GATE (BTB) AND MTX GROUNDED ACFT .TROUBLE SHOT AND PRFORMED ZONE TEMP BITE PROCEEDURE IAW FIM. 21-61 FT 912. OPS CHECK GOOD LIGHTS EXTINGUSHED . ACFT RETURNED TO SERVICE .
Part: GEARBOX — FAULTED (NR 2 ENGINE) · airframe 261 hrs · 46 cycles
ON FLIGHT 99 FROM ICN TO ANC, TEN MINUTES INTO THE FLIGHT, THE FLIGHT CREW REPORTED A HIGH ENGINE VIBRATION ON #2 ENGINE, FOLLOWED BY RELATED FIRE WARNING. THE CREW PROCEEDED TO DISCHARGE BOTH FIRE BOTTLES AND PERFORMED EMERGENCY PROCEDURES, RETURNING TO ICN AND LANDING WITH SINGLE ENGINE. EMERGENCY WAS DECLARED. AIRCRAFT LANDED WITHOUT FURTHER INCIDENT. AFTER LANDING, ENGINE DAMAGED WAS DISCOVERED. MANUFACTURERS WERE CONTACTED FOR EVALUATION AND CAUSE OF FAILURE. #2 ENGINE GEARBOX FAILURE IS SUSPECTED AT THIS TIME.