N962NN

BOEING 737-823 · 2014 · Fixed-wing multi-engine · 2 engines · 162 seats · Valid Registration

Registered owner: UMB BANK NA TRUSTEE, UT (owner ≠ operator)

Operators of this aircraft

Who operated this tail, and how firmly we know it.

No operator established for this aircraft.

Accident & incident history

No NTSB accidents or incidents on file for this aircraft.

Maintenance disclosures

Service Difficulty Reports filed with the FAA for this airframe. Filing is largely voluntary — the number of reports is not a measure of reliability. To verify a report, search its control number at the FAA SDRS site.

38 reports on file, 2016-01-02 – 2026-08-28.

OTHER · 2026-08-28 Matched by certificate designator
ATA 2565

Part: SLIDE RAFT — DEFECTIVE (ZONE 800) · airframe 34,553 hrs · 14,491 cycles

AIRCRAFT WAS NOT GROUNDED: THERE IS WHAT LOOKS LIKE AND UNCONNECTED WIRE AT THE BOTTOM LEFT OF THE L1 DOOR HANGING OUT. MAINTENANCE REPLACED L1 DOOR SLIDE IAW JOB CARD 08L22125001.

Source: SDR AALA202608300988
OTHER · 2026-03-05 Matched by certificate designator
ATA 5210

Part: DOOR — INOPERATIVE (ZONE 800) · airframe 33,125 hrs · 13,842 cycles

AIRCRAFT WAS GROUNDED: AFT LEFT DOOR CAN NOT OPEN. (OPEN).

Source: SDR AALA202603062833
OTHER · 2026-03-05 Matched by certificate designator
ATA 5210

Part: DOOR — STUCK (ZONE 800) · airframe 33,125 hrs · 13,842 cycles

AIRCRAFT WAS GROUNDED: AFT LEFT DOOR CAN NOT OPEN. INSTALLED NEW LOWER HINGE ARM. PER AMM 52-13-11-401. OPS CHECKED GOOD PER AMM 52-13-00-201.

Source: SDR AALA202603102833
WARNING INDICATION · 2026-02-19 Matched by certificate designator
ATA 2822

Part: PRESSURE SWITCH — FAULTED (ZONE 500) · airframe 33,012 hrs · 13,796 cycles

AIRCRAFT WAS GROUNDED: WHEN LEFT AFT MAIN FUEL PUMP SWITCH IS TURNED TO OFF, LOW PRESSURE LIGHT DOES NOT ILLUMINATE. REMOVE AND REPLACED LEFT AFT FUEL BOOST PUMP PRESSURE SWITCH. PER AMM 28-42-11. OPS CHECK GOOD.

Source: SDR AALA202602204253
Earlier reports · 2016–2025 · 34 reports

2025

OTHER · 2025-10-23 Matched by certificate designator
ATA 2565

Part: PIN — DISLODGED (ZONE 800) · airframe 32,167 hrs · 13,398 cycles

AIRCRAFT WAS NOT GROUNDED: FLIGHT ATTENDANT FOUND A LONG PIN WITH A LANYARD BELOW THE AFT LEFT ENTRY DOOR. REMOVED L2 DOOR SLIDE, SECURED PIN IN POCKET POUCH AND REINSTALLED. PER AMM 25-66-01.

Source: SDR AALA202510247493
OTHER · 2025-07-21 Matched by certificate designator
ATA 5250

Part: DOOR — OUT OF ADJUST (ZONE 800) · airframe 31,449 hrs · 13,065 cycles

AIRCRAFT WAS NOT GROUNDED: AFT LEFT LAVATORY DOOR DIFFICULT TO LOCK AND UNLOCK. ADJUSTED LEFT AFT LAVATORY DOOR. PER AMM 52-00-00. OPERATIONAL CHECK GOOD.

Source: SDR AAL202507220006

2024

NO TEST · 2024-11-21 Matched by certificate designator
ATA 2560

Part: FLASHLIGHT — NO TEST (ZONE 200) · airframe 29,446 hrs · 12,162 cycles

AIRCRAFT WAS NOT GROUNDED: FORWARD FLIGHT ATTENDANT SEAT EMERGENCY FLASHLIGHT DOES NOT TEST. REPLACED FORWARD FLIGHT ATTENDANT SEAT EMERGENCY FLASHLIGHT BATTERY. OPERTIONAL TEST GOOD. PER AMM 25-64-00.

Source: SDR AALA202411224894
NO TEST · 2024-10-16 Matched by certificate designator
ATA 3350

Part: LIGHT — INOPERATIVE (ZONE 200) · airframe 29,136 hrs · 12,019 cycles

AIRCRAFT WAS GROUNDED: L2 DOOR EXTERNAL EMERGENCY LIGHT INOPERATIVE. RELAMPED L2 DOOR EXTERNAL EMERGENCY LIGHT. PER AMM 33-51-04.

Source: SDR AALA202410174258
WARNING INDICATION · 2024-08-06 Matched by certificate designator
ATA 3444

Part: ANTENNA — FAULTED (ZONE 100) · airframe 28,566 hrs · 11,744 cycles

AIRCRAFT WAS GROUNDED: ON DESCENT AT APPROXIMATELY 7000 FEET AND 210 KNOTS LANDING GEAR WARNING HORN AND GEAR LIGHTS CAME ON. REMOVE AND REPLACED ALL 4 RADIO ALTIMETER ANTENNAS (AALA202408073814), (AALA202408079265), (AALA202408070020), (AALA202408079690). ALL TEST PASSED, FUNCATIONAL CHECK GOOD. PER AMM 34-33-11.

Source: SDR AALA202408079690
WARNING INDICATION · 2024-08-06 Matched by certificate designator
ATA 3444

Part: ANTENNA — FAULTED (ZONE 100) · airframe 28,566 hrs · 11,744 cycles

AIRCRAFT WAS GROUNDED: ON DESCENT AT APPROXIMATELY 7000 FEET AND 210 KNOTS LANDING GEAR WARNING HORN AND GEAR LIGHTS CAME ON. REMOVE AND REPLACED ALL 4 RADIO ALTIMETER ANTENNAS (AALA202408073814), (AALA202408079265), (AALA202408070020), (AALA202408079690). ALL TEST PASSED, FUNCATIONAL CHECK GOOD. PER AMM 34-33-11.

Source: SDR AALA202408070020
WARNING INDICATION · 2024-08-06 Matched by certificate designator
ATA 3444

Part: ANTENNA — FAULTED (ZONE 100) · airframe 28,566 hrs · 11,744 cycles

AIRCRAFT WAS GROUNDED: ON DESCENT AT APPROXIMATELY 7000 FEET AND 210 KNOTS LANDING GEAR WARNING HORN AND GEAR LIGHTS CAME ON. REMOVE AND REPLACED ALL 4 RADIO ALTIMETER ANTENNAS (AALA202408073814), (AALA202408079265), (AALA202408070020), (AALA202408079690). ALL TEST PASSED, FUNCATIONAL CHECK GOOD. PER AMM 34-33-11.

Source: SDR AALA202408079265
WARNING INDICATION · 2024-08-06 Matched by certificate designator
ATA 3444

Part: ANTENNA — FAULTED (ZONE 100) · airframe 28,566 hrs · 11,744 cycles

AIRCRAFT WAS GROUNDED: ON DESCENT AT APPROXIMATELY 7000 FEET AND 210 KNOTS LANDING GEAR WARNING HORN AND GEAR LIGHTS CAME ON. REMOVE AND REPLACED ALL 4 RADIO ALTIMETER ANTENNAS (AALA202408073814), (AALA202408079265), (AALA202408070020), (AALA202408079690). ALL TEST PASSED, FUNCATIONAL CHECK GOOD. PER AMM 34-33-11.

Source: SDR AALA202408073814
OTHER · 2024-05-08 Matched by certificate designator
ATA 2560

Part: GIRT BAR — OUT OF ADJUST (R1 DOOR) · airframe 27,779 hrs · 11,358 cycles

AIRCRAFT WAS NOT GROUNDED: GIRT BAR 1R DIFFICULT TO ARM AND DISARM, SPECIALLY THE RIGHT SIDE. ADJUSTED GRIT BAR 1R DOOR. PER AMM 25-66-02.

Source: SDR AALA202405091244
OTHER · 2024-03-12 Matched by certificate designator
ATA 3350

Part: LIGHT — DETACHED (CABIN) · airframe 27,264 hrs · 11,123 cycles

AIRCRAFT WAS NOT GROUNDED: SEAT 9C EMERGENCY EXIT LIGHT HAS FALLEN OFF. SECURED EMERGENCY LIGHT AT SEAT 9C PER AMM 33-50-00. OK FOR SERVICE.

Source: SDR AALA202403126920
OTHER · 2024-03-12 Matched by certificate designator
ATA 5320

Part: DOOR SILL — OUT OF ADJUST (LAVATORY) · airframe 27,276 hrs · 11,127 cycles

AIRCRAFT WAS NOT GROUNDED: AFT LEFT LAVATORY SLIDE LOCK IS BROKEN. CLEANED AND ADJUSTED LEFT AFT LAVATORY DOOR SILL. PER AMM 25-40-00. FUNCTIONAL CHECK NORMAL.

Source: SDR AALA202403138173
OTHER · 2024-02-24 Matched by certificate designator
ATA 5250

Part: DOOR — OUT OF ADJUST (LAVATORY D) · airframe 27,117 hrs · 11,052 cycles

AIRCRAFT WAS NOT GROUNDED: LEFT AFT LAVATORY-D LOCK IS DIFFICULT TO USE FROM THE INSIDE. ADJUSTED DOOR ON LAVATORY-D. PER CMM 25-47-21. FUNCTIONAL CHECK NORMAL.

Source: SDR AALA202402266519
OTHER · 2024-01-29 Matched by certificate designator
ATA 2565

Part: SLIDE — DISLODGED (RWD SERVICE DOOR) · airframe 26,926 hrs · 10,964 cycles

AIRCRAFT WA NOT GROUNDED: SLIDE ON FORWARD RIGHT DOOR APPEARS TO BE FALLING OUT. REMOVED AND REPLACED SLIDE ON FORWARD RIGHT DOOR. PER WORK CARD 08L22125001. NO OTHER DEFECTS NOTED.

Source: SDR AALA202401300563

2023

OTHER · 2023-09-03 Matched by certificate designator
ATA 5250

Part: DOOR — INOPERATIVE (ZONE 200 - FUSE) · airframe 26,002 hrs · 10,503 cycles

AIRCRAFT WAS NOT GROUNDED: AFT LEFT LAVATORY DOOR INOPERATIVE, BOTTOM HINGE ROD NOT SECURED, CAUSING DOOR NOT TO OPEN. REMOVED AND REPLACED AFT LEFTHAND LAVATORY DOOR AS REQUIRED.

Source: SDR AALA202309063990
OTHER · 2023-08-27 Matched by certificate designator
ATA 5250

Part: TRIM PANEL — DAMAGED (ZONE 200 - FUSE) · airframe 25,954 hrs · 10,477 cycles

AIRCRAFT WAS NOT GROUNDED: AFT LEFT LAVATORY DOOR STUCK CLOSED. MAINTENANCE REPLACED AFT LAVATORY DOOR TRIM.

Source: SDR AALA202308291102
OTHER · 2023-07-17 Matched by certificate designator
ATA 5100

Part: SHADE — STUCK (ZONE 800 - DOORS) · airframe 25,588 hrs · 10,298 cycles

AIRCRAFT WAS NOT GROUNDED: EMERGENCY EXIT WINDOW SHADE 16F WILL NOT OPEN. **SUPPLEMENTAL REPORT FOR AALA202307187512: REPLACED 16F WINDOW SHADE IAW AMM 25-21-12. ** (CLOSED)

Source: SDR AALA202307267512
OTHER · 2023-07-17 Matched by certificate designator
ATA 5620

Part: UNKNOWN — UNKNOWN (UNKNOWN) · airframe 25,588 hrs · 10,298 cycles

AIRCRAFT WAS NOT GROUNDED: WINDOW SHADE 16F WILL NOT OPEN. **SUPPLEMENTAL REPORT WILL BE SUBMITTED. ** (OPEN)

Source: SDR AALA202307187512

2022

OTHER · 2022-03-27 Matched by certificate designator
ATA 2560

Part: COVER — LOOSE (ZONE 800 - DOORS) · airframe 21,737 hrs · 8,525 cycles

AIRCRAFT WAS NOT GROUNDED: SERVICE DOOR (R1) GIRT BAR STOWAGE HOOK LOOSE. BENT R1 DOOR GIRT BAR CLIPS PER AMM 25-66-01 CLIPS REQUIRE REPLACEMENT. **SUPPLEMENTAL REPORT AALA202203309007: REMOVED R1 SLIDE FROM DOOR AND SLIDE COVER. CHANGED COVER. REINSTALLED SLIDE IN COVER AND SLIDE PACK ONTO R1 DOOR PER AMM 25-66-01.** (CLOSED)

Source: SDR AALA202204059007
OTHER · 2022-03-27 Matched by certificate designator
ATA 2560

Part: NONE — NONE · airframe 21,737 hrs · 8,525 cycles

AIRCRAFT WAS NOT GROUNDED: SERVICE DOOR (R1) GIRT BAR STOWAGE HOOK LOOSE. BENT R1 DOOR GIRT BAR CLIPS PER AMM 25-66-01 CLIPS REQUIRE REPLACEMENT. **SUPPLEMENTAL REPORT REQUIRED** (OPEN)

Source: SDR AALA202203309007
OTHER · 2022-03-18 Matched by certificate designator
ATA 2565

Part: NONE — LOOSE (ZONE 800 - DOORS) · airframe 21,658 hrs · 8,494 cycles

AIRCRAFT WAS NOT GROUNDED: FLIGHT ATTENDANT REPORTS PLASTIC TRIM AT DOOR 4R DOOR SLIDE BROKEN. RE-SECURED 4R DOOR SLIDE PLASTIC TRIM PER AMM 25-20-00.

Source: SDR AALA202203216925
OTHER · 2022-01-03 Matched by certificate designator
ATA 2560

Part: BRACKET — MISSING (ZONE 800 - DOORS) · airframe 21,034 hrs · 8,247 cycles

AIRCRAFT WAS NOT GROUNDED: FLIGHT ATTENDANT REPORTS AFT SERVICE DOOR GIRT BAR BRACKET IS MISSING. REPLACED MISSING PART PER AMM 25-66-01 OK FOR SERVICE.

Source: SDR AALA202201048465

2021

OTHER · 2021-12-14 Matched by certificate designator
ATA 5250

Part: PLATE — OUT OF ADJUST (ZONE 900 - LAV/G) · airframe 20,854 hrs · 8,174 cycles

AIRCRAFT WAS NOT GROUNDED: AFT LAVATORY D DOOR HARD TO OPEN. ADJUSTED DOOR LOWER SILL PLATE.

Source: SDR AALA202112158504
OTHER · 2021-11-13 Matched by certificate designator
ATA 5250

Part: SCREW — LOOSE (ZONE 900 - LAV/G) · airframe 20,621 hrs · 8,080 cycles

AIRCRAFT WAS NOT GROUNDED: FORWARD LAVATORY DOOR INTERIOR HANDLE LOOSE. TIGHTENED RETAINING SCREW ON DOOR INTERIOR HANDLE.

Source: SDR AALA202111155196
OTHER · 2021-03-05 Matched by certificate designator
ATA 2565

Part: SLIDE — OUT OF POSITION (FWD GALLEY DOOR) · airframe 18,651 hrs · 7,243 cycles

AIRCRAFT WAS NOT GROUNDED: SLIDE PACK SHIFTED. HARD TO STOW GIRT BAR ON FORWARD GALLEY DOOR. REPOSITIONED FORWARD GALLEY SLIDE PACK AS REQUIRED. ARM AND DISARM OK. SLIDE NORMAL REF AMM 25-66-01.

Source: SDR AALA202103089018
NO WARNING INDICATION · 2021-01-02 Matched by certificate designator
ATA 3442

Part: TRANSCEIVER — INOPERATIVE (WEATHER RADAR) · airframe 18,337 hrs · 7,118 cycles

AIRCRAFT WAS GROUNDED. WEATHER RADAR INOPERATIVE, FLIGHT DIVERTED TO MIA. REPLACED WEATHER RADAR TRANSCEIVER, IAW AMM 34-43-41. OPERATIONS CHECK GOOD.

Source: SDR AALA202101069019

2020

NO TEST · 2020-11-30 Matched by certificate designator
ATA 2560

Part: FLASHLIGHT — INOPERATIVE (CABIN) · airframe 18,204 hrs · 7,070 cycles

AIRCRAFT IN BASE MAINTENANCE. RIGHT FLASHLIGHT PRESS TO TEST LIGHT NOT ILLUMINATING UNDER FWD FLIGHT ATTENDANT JUMPSEAT. REPLACED FLASHLIGHT WITH SERVICEABLE UNIT. OPERATIONS CHECK GOOD.

Source: SDR AALA202012019011
FLT CONT AFFECTED · 2020-11-30 Matched by certificate designator
ATA 2780

Part: SLAT SYSTEM — STICKING (LT WING) · airframe 18,204 hrs · 7,070 cycles

AIRCRAFT IN BASE MAINTENANCE. WHEN EXTENDING LEADING EDGE SLATS FROM SEALED TO GAPPED POSITION, THE NR 1 LT WING OUTBOARD SLAT STICKS THEN UP SNAPS INTO POSITION BEHIND NR 2 ADJACENT SLAT, OTHER SLATS NORMAL. CLEANED AND LUBED AREA, IAW AMM 27-81-00, OPERATIONS CHECK GOOD.

Source: SDR AALA202012019009
OTHER · 2020-11-09 Matched by certificate designator
ATA 5310

Part: EXPANSION JOINT — CRACKED (BS 540) · airframe 18,204 hrs · 7,070 cycles

AIRCRAFT IN BASE MAINTENANCE: CRACK IN EXPANSION JOINT AT STA 540 AND BL 0, MEASURING L=0.75 IN, W=0.002 IN, D=0.04 IN. REPLACED EXPANSION JOINT WITH NEW IAW SRM 51-10-02.

Source: SDR AALA202011109014
OTHER · 2020-11-08 Matched by certificate designator
ATA 5320

Part: FLOOR SUPPORT — CRACKED (ZONE 100) · airframe 18,204 hrs · 7,070 cycles

AIRCRAFT IN BASE MAINTENANCE. CRACK IN INTERCOSTAL BETWEEN STA 344 AND STA 360 AT LBL 12, MEASURING L=1.5 IN, W=0.001 IN, D=0.04 IN. REPLACED INTERCOSTAL WITH NEW, IAW SRM 51-40-02.

Source: SDR AALA202011129017
OTHER · 2020-03-30 Matched by certificate designator
ATA 2565

Part: STRAP — OUT OF POSITION (EVAC SLIDE) · airframe 17,372 hrs · 6,714 cycles

AIRCRAFT WAS NOT GROUNDED: L1 DOOR SLIDE MATERIAL EXPOSED AND RUBBING ON DOOR. MAINTENANCE REPOSITIONED SLIDE STRAP AND PERFORMED SATISFACTORY OPERATIONAL CHECK PER STANDARD PRACTICES.

Source: SDR AALA2020040219011
OTHER · 2020-02-18 Matched by certificate designator
ATA 2565

Part: SLIDE — OUT OF ADJUST (L2 DOOR) · airframe 17,051 hrs · 6,587 cycles

AIRCRAFT WAS NOT GROUNDED: LEFT AFT SERVICE DOOR SLIDE PROTRUDES OUT AND NEEDED TO BE ADJUSTED. MAINTENANCE REPLACED L2 DOOR SLIDE PER CARD 25-94-13.

Source: SDR AALA202002199013

2017

OTHER · 2017-03-08 Matched by certificate designator
ATA 3350

Part: SIGN — DAMAGED (EMERGENCY LIGHTS) · airframe 7,721 hrs · 2,737 cycles

EMERGENCY EXIT SIGN BY THE R4 DOOR IS DAMAGED. REMOVED AND REPLACED THE SIGN IAW AMM 33-50-00. OPS CHECKED GOOD.

Source: SDR AALA201703099046
OTHER · 2017-02-28 Matched by certificate designator
ATA 3350

Part: LENS — MISSING (CABIN) · airframe 7,638 hrs · 2,704 cycles

AIRCRAFT WAS NOT GROUNDED. FLOOR PROXIMITY EMERGENCY EXIT LIGHT NEAR THE FIRST CLASS GALLEY HAS A MISSING LENS COVER. INSTALLED LENS COVER IAW AMM 33-50-00. OPERATIONAL CHECK GOOD.

Source: SDR AALA20170302009

2016

OTHER · 2016-01-02 Matched by certificate designator
ATA 3350

Part: LENS — MISSING (CABIN) · airframe 3,772 hrs · 1,283 cycles

AIRCRAFT NOT GNDED. CREW REPORTS FIRST CLASS GALLEY EMER LIGHT LENS MISSING LT HAND. REPLACED LENS IAW AMM 33-51-03.

Source: SDR AALA20160102002