N964AM

BOEING 787-8 · 2013 · Valid Registration

Registered owner: WILMINGTON TRUST CO TRUSTEE, DE (owner ≠ operator)

Operators of this aircraft

Who operated this tail, and how firmly we know it.

OperatorRolePeriodBasis
AeromexicoOperatoron 2024-05-28Operator named in NTSB report

Accident & incident history

Inc · 2024-05-28 Operator named in NTSB report
BOEING 787-8 NUSCAeromexico
Source: NTSB case DCA24WA307

Maintenance disclosures

Service Difficulty Reports filed with the FAA for this airframe. Filing is largely voluntary — the number of reports is not a measure of reliability. To verify a report, search its control number at the FAA SDRS site.

19 reports on file, 2014-02-10 – 2025-03-17.

OTHER · 2025-03-17 Unresolved
ATA 5610

Part: WINDSHIELD — BROKEN (ZONE 200) · airframe 44,548 hrs · 5,934 cycles

WINDSHIELD RH BROKEN DURING FLIGHT

Source: SDR 2025FA0000261
Earlier reports · 2014–2023 · 18 reports

2023

WARNING INDICATION · 2023-06-18 Unresolved
ATA 2400

Part: MOTOR — UNSERVICEABLE (ZONE 100) · airframe 35,884 hrs · 4,621 cycles

CTR SYS HYD ELECT MOTOR C1 PUMP ON STATUS

Source: SDR M17F20230703005

2022

OTHER · 2022-02-13 Unresolved
ATA 2500

Part: NONE — ABNORMAL (ZONE 800) · airframe 30,508 hrs · 3,847 cycles

MANIJA DE ASEGURAMIENTO Y LIBERACION DE TOBOGÁN DURA, DESPLIEGUE DE TOBOGAN PUERTA 1L , GUARDA (MICA) DE LA PALANCA DE ARMADOY DESARMADO DE TOBOGÁN DESAJUSTADA. HARD SLIDE SECURITY AND RELEASE HANDLE, 1L DOOR SLIDE DEPLOYMENT, MISADJUSTED SLIDE ASSEMBLY AND DISASSEMBLY GUARD (MICA)..

Source: SDR 2022F00217

2021

OTHER · 2021-03-20 Unresolved
ATA 7830

Part: ACOUSTIC PANEL — DAMAGED (THRUST REVERSER) · airframe 29,997 hrs · 3,777 cycles

DURING OVERNIGHT CHECK AT MEX STATION, IT WAS DETECTED DAMAGES AT RIGHT ENGINE THRUST REVERSER INNER WALL ACOUSTIC PANEL. MAINTENANCE PERSONNEL PERFORMED A REVISION, DETECTING THE RIGHT ENGINE AT BOTH THRUST REVERSERS INNER WALL ACOUSTIC PANELS LEADING EDGE WITH DELAMINATIONS OF 1.0" LENGTH AND 0.500" WIDTH AND 0.750" LENGTH AND 0.500" WIDTH AT 12:00 HOURS POSITION. THE WO´S 7340437 AND 7340438 WERE ISSUED TO REPAIR THE DAMAGES DETECTED; UT-TT AND UT-PE INSPECTIONS FOR DELIMITING DELAMINATED AREAS WERE PERFORMED IAW B787 NDTM PART 4, 51-00-02/03; DAMAGES WERE REMOVED IAW SRM B787-A-51-13-02-01A-280A-A; UT-TT AND UT-PE INSPECTIONS AROUND TRIM OUT EDGE WERE PERFORMED IAW B787 NDTM PART 4, 51-00-02/03; RIGHT ENGINE ON BOTH LEADING EDGE ON THRUST REVERSERS WERE PERMANENT SEALED AS PERMANENT REPAIR IAW MESSAGE COLLINS NUMBER CV21-03347 AND DETAIL VISUAL INSPECTIONS OF BOND PANELS SURFACE WITHIN 3" RADIUS OF DAMAGES CUTOUT WERE PERFORMED IAW MESSAGE COLLINS NUMBER CV21-03347, ALL CORRECT.

Source: SDR ASMF202106008
NO TEST; WARNING INDICATION · 2021-01-22 Unresolved
ATA 7200

Part: ENGINE — MAKING METAL (LEFT) · airframe 29,997 hrs · 3,777 cycles

DURING OVERNIGHT CHECK AT MEX STATION, IT WAS DETECTED THE MESSAGE IN EICAS AND STATUS OF ENG OIL DMS L. MAINTENANCE PERSONNEL PERFORMED A REVISION, CONFIRMING THE MESSAGE IN EICAS AND STATUS OF ENG OIL DMS; SO THE DEBRIS MONITORING SYSTEM SENSOR DETAILED INSPECTION WAS PERFORMED IAW AMM DMC-B787-A-G79-00-00-03B-280B-A AND ENGINE OIL SYSTEM SCAVENGE OIL INLET SCREENS, MAGNETIC CHIP DETECTORS AND OIL FILTER DETAILED INSPECTION WERE PERFORMED IAW AMM DMC-B787-A-G79-00-00-04A-280B-A; IDLE LEAK NUMBER 3 TEST WAS PERFORMED IAW AMM DMC-B787-A-G79-00-00-12A-364A-A; DMS SENSOR WAS VERIFIED AGAIN AFTER THE IDLE TEST IAW AMM DMC-B787-B-G79-00-00-03B-280B-A, DETECTING A MISSING MATERIAL OUT OF LIMITS IN THE LEFT ENGINE; SO THE LEFT ENGINE P/N GENX-1B70CP2G01, S/N 956253, MANUFACTURER GENERAL ELECTRIC COMPANY WITH TSN 24205 AND CSN 3111 WAS REPLACED IAW AMM DMC-B787-A-G71-00-00-10B-520A/720A-A, TESTED CORRECT.

Source: SDR ASMF202104001

2020

OTHER · 2020-03-14 Unresolved
ATA 5610

Part: WINDSHIELD — CRACKED (COCKPIT) · airframe 29,577 hrs · 3,633 cycles

AIRCRAFT PERFORMED AN UNSCHEDULED LANDING AT LPLA DUE TO LEFT WINDSHIELD GOT CRACKED. MAINTENANCE PERSONNEL REPLACED THE LEFT FLIGHT COMPARTMENT NUMBER 1 WINDSHIELD IAW AMM DMC-B787-A-56-11-01-00A-520A-A/720A-A AND THE LEFT WINDSHIELD HEAT PROTECTION UNIT WAS REPLACED IAW AMM DMC B787-30-41-03-00A-520A-A/720A-A, TESTED CORRECT.

Source: SDR ASMF20200603016

2019

WARNING INDICATION · 2019-05-28 Unresolved
ATA 3510

Part: OXYGEN BOTTLE — LOW PRESSURE (CABIN) · airframe 25,671 hrs · 3,232 cycles

AIRCRAFT PERFORMED AN UNSCHEDULED LANDING AT JFK DUE TO CREW OXYGEN CYLINDER WITH LOW PRESSURE AND DURING CRUISE AT 37,000 FEET AND THE OXYGEN PRESS DROPS 250 PSI WITH 1 HR. MAINTENANCE PERSONNEL PERFORMED AN OXYGEN CREW INSPECTION IAW AMM 35-12-85, DETECTING OXYGEN BOTTLE MANOMETER WAS INDICATED 0 PSI; SO THE OXYGEN CYLINDERS WERE REPLACED AND LEAK CHECK WAS PERFORMED IAW DMC-B787-A-12-15-08-00B-200A-A, TESTED CORRECT. THE OVERWEIGHT LANDING CONDITION INSPECTION WAS NOT NECESSARY DUE TO THAT THE LANDING CONDITION VALUES WERE WITHIN LIMITS IAW DMC-B787-A-05-51-01-00B-311A-A, TABLE 5, ALL CORRECT.

Source: SDR ASMF20190614014
FLUID LOSS · 2019-01-23 Unresolved
ATA 2810

Part: SCREW — LOOSE (FUEL CELL) · airframe 23,932 hrs · 3,052 cycles

DURING TRANSIT CHECK, A FUEL LEAK WAS DETECTED IN THE RIGHT ENGINE. MAINTENANCE PERSONNEL PERFORMED REVISION, DETECTING FUEL LEAK IN THE MANIFOLD BY LOOSE SCREWS; SO MANIFOLD LOOSE SCREWS WERE TIGHTENED IAW AMM DMC-B787-A-G71-71-00-00A-280A-A, ALL CORRECT.

Source: SDR ASMF201904230003

2018

FLUID LOSS · 2018-11-10 Unresolved
ATA 2810

Part: FUEL CELL — LEAKING (LT WING) · airframe 23,013 hrs · 2,945 cycles

AIRCRAFT RETURNED TO PLATFORM DUE TO DURING TAXYING, A FUEL LEAK WAS DETECTED IN THE LEFT WING; MAINTENANCE PERSONNEL PERFORMED REVISION, DETECTING FUEL QUANTITY IMBALANCE IN EACH TANK WITH FOLLOWING VALUES: 17.3 LH TANK, 16.8 RH TANK AND 4.5 CENTRAL TANK; SO IT WAS PERFORMED FUEL QUANTITY LEVELING INSIDE OF 16.8 TONS EVERY TANK IAW AMM 28-41-00, TESTED CORRECT.

Source: SDR ASMF201901090008
FLT CONT AFFECTED · 2018-06-26 Unresolved
ATA 2700

Part: MODULE — FAILED (FLT CONTROL) · airframe 21,128 hrs · 2,743 cycles

AFTER LANDING, DURING FLAPS RETRACTION, THE SLAT DRIVE NON NORMAL CONDITION OCCURRED. MAINTENANCE PERFORMED FAULT ISOLATION PROCEDURE IAW AMM DMC-B787-A-27-81-00-00B-320A-A, TESTED CORRECT. ADDITIONALLY FLIGHT CONTROL MODULE WAS REPLACED IAW DMC-B787-A-27-02-18-00A-720A-A, TESTED CORRECT.

Source: SDR ASMF20180821007
OTHER · 2018-05-15 Unresolved
ATA 7200

Part: BLADE — DAMAGED (LT ENGINE) · airframe 20,690 hrs · 2,693 cycles

DURING A TRANSIT CHECK, DETECTED FOD DAMAGE TO THE LOW PRESSURE TURBINE 7TH STAGE OF THE LEFT ENGINE. MAINTENANCE PERFORMED AN INSPECTION AND FOUND A NICK WITH TWO CRACKS ON THE LOW PRESSURE TURBINE BLADE. FOUND OUT OF LIMITS IAW AMM DMC-B787-A-G72-00-00-10B-280C-A, PAGE 26. THE LEFT ENGINE WAS REPLACED AND OPS TESTED IAW AMM DMCB-787-A-G71-00-00-10B-520A-A AND DMCB787-A-G71-00-00-10B-720A-A, ALL CORRECT.

Source: SDR ASMF20180625010
OTHER · 2018-02-19 Unresolved
ATA 5610

Part: WINDOW — CRACKED (LEFT) · airframe 19,538 hrs · 2,563 cycles

CAPTAIN REPORTED THAT DURING DESCENT, THE RIGHT FORWARD WINDSHIELD CRACKED AT FL 230 FT. MAINTENANCE PERSONNEL REPLACED THE RIGHT FORWARD WINDSHIELD IAW DMC-B787-A-56-11-01-00A-520A-A AND DMC-B787-A-56-11-01-00A-720A-A AND RIGHT WINDOW HEAT PROTECTION UNIT WAS REPLACED IAW DMC-B787-A-30-41-03-00A-520A-A AND DMC-B787-A-30-41-03-00A-720A-A AND HIGH SPEED TAPE INSTALLED OVER SEALANT ON RIGHT WINDOW IAW AMM DMC-787-A-56-11-00-00A-200B-A DUE TO CURING TIME, TESTED CORRECT.

Source: SDR ASMF201802004

2017

OTHER · 2017-11-10 Unresolved
ATA 2910

Part: UNKNOWN — LEAKING (HYD SYSTEM) · airframe 18,232 hrs · 2,409 cycles

DURING TRANSIT CHECK, DETECTED A HYDRAULIC LEAK IN THE LEFT MAIN LANDING GEAR RETRACT ACTUATOR. MAINTENANCE PERFORM A PRESSURIZATION OF THE SYSTEM TO VERIFY THE LEAKS, DID NOT CONFIRM THE HYDRAULIC LEAK. AS A PRECAUTION, THE LEFT MAIN LANDING GEAR RETRACT ACTUATOR WAS REPLACED IAW AMM DMC-B787-A-32-32-01-00A-520A-A AND DMC-B787-A-32-32-01-00A-720A-A, TESTED CORRECT.

Source: SDR ASMF20180116002
ELECT. POWER LOSS-50 PC · 2017-08-19 Unresolved
ATA 2440

Part: RECTIFIER — MALFUNCTIONED · airframe 17,312 hrs · 2,303 cycles

AIRCRAFT RETURNED TO PLATFORM DUE TO DURING ENGINES START, THE MESSAGES IN EICAS AND STATUS WERE SHOWN OF CABIN AIR CPRSR L2, RAM FAN PRIMARY L, HYD PUMP DEM R WERE SHOWN WITH MESSAGE CORRELATIONED P700 SOFT START RELAY MODULE CLOSED. MAINTENANCE PERSONNEL PERFORMED REVISION DETECTING ELECTRICAL FAILURE AND ATRU L2 LIGHT TURNED ON AND WIRING DAMAGED. THE WIRING DAMAGED WAS DETECTED AND REPAIRED IAW WDM 24-41-31, TESTED CORRECT. AT MEX, AS A PRECAUTIONARY ACTION, THE L2 ATRUC AND L2 ATRUC CONTACTOR WERE REPLACED IAW AMM DMC-B787-A-24-35-00-00A-520A-A / 720A-A AND AMM DMC-B787-A-24-22-04-00A-520A-A / 720A-A, TESTED CORRECTED.

Source: SDR ASMF201708006
WARNING INDICATION · 2017-07-26 Unresolved
ATA 2133

Part: OUTFLOW VALVE — UNKNOWN (CABIN PRESSURE) · airframe 16,994 hrs · 2,268 cycles

AIRCRAFT RETURNED OF FLIGHT DUE TO DURING CLIMB, THE MESSAGES IN EICAS AND STATUS OF CABIN ALTITUDE, MSG 21-34127 AND EQUIP OVBD VALVE AFT, MSG 21-29021. MAINTENANCE PERSONNEL PERFORMED REVISION IAW AMM 21-27-00, CONFIRMING FAILURE IN PRESSURIZATION SYSTEM WITH THE MESSAGES OF CABIN ALTITUDE, MSG 21-34127 AND EQUIP OVBD VALVE AFT, MSG 21-29021 AND AFT EE COOLING OVERBOARD EXHAUST (SKIN FLUSH) VALVE IN OPEN CONDITION; THE FIM 21-27 PROCEDURE WAS PERFORMED RESEATED THE CIRCUIT BREAKERS CE2471839 AND CE24781825 OF THE RPDU 81 DETECTING CIRCUIT BREAKER CE2127833 AS NOT RECOGNIZED AND THE ELECTRICAL EQUIPMENT COOLING 21 TEST WAS PERFORMED RECOGNIZED THE CIRCUIT BREAKER CE2127833; SO THE AFT EE COOLING OVERBOARD EXHAUST (SKIN FLUSH) VALVE WAS CLOSED AND CIRCUIT BREAKER CE2127833 IN OPEN CONDITION.

Source: SDR ASMF201707004
WARNING INDICATION · 2017-04-22 Unresolved
ATA 7261

Part: SCAVENGE PUMP — DAMAGED (LT ENGINE) · airframe 15,861 hrs · 2,146 cycles

AIRCRAFT RETURNED, DURING CLIMB LEFT ENGINE OIL LOW PRESSURE INDICATION, CAPTAIN REPORTED STATUS MESSAGES FOR LEFT ENGINE OIL FILTER SENSOR AND LEFT ENGINE OIL SYSTEM, WITH N2 OF LEFT ENGINE 92.7% PRESSURE WAS 33 PSI. MAINTENANCE REPLACED THE OIL FILTER SENSOR IAW AMM DMC B787-AG79-35-01-00A-520A-720A-4 AND THE SCAVENGE PUMP IAW DMC B787-A-G79-21-03-00A-720A-A. AN OIL LEAK FROM THE ENGINE ACCESSORY GEARBOX AT THE L2 VFSG DRIVE PAD WAS DETECTED, L2 VSFG ACCESSORY GEARBOX SEAL WAS REPLACED IAW AMM DMC-B787-A-G72-01-00A-720A-A.

Source: SDR ASMF201704012

2015

WARNING INDICATION · 2015-03-19 Unresolved
ATA 2440

Part: BPCU — FAILED (LEFT) · airframe 6,439 hrs · 867 cycles

AIRCRAFT PERFORMED AN UNSCHEDULED LANDING DUE TO SEVERAL MSGS IN EICAS & STATUS. DETECTED FAIL & REPLACED THE LT BPCU IAW DMC-B787-A-24-41-05-004-520A-A & DMC-B787-A-24-41-05-00A-720-A, TESTED CORRECT. THE OVERWEIGHT LANDING CONDITION INSPECTION WAS NOT NECESSARY DUE TO THE LANDING CONDITION VALUES WERE WITHIN LIMITS IAW DMC-B787-A-05-51-01-00B-311A-A TABLE 5.

Source: SDR ASMF201503027
OTHER · 2015-03-11 Unresolved
ATA 5320

Part: STRUCTURE — DAMAGED (FUSELAGE) · airframe 6,347 hrs · 855 cycles

DURING TRANSIT CHECK, CAPTAIN REPORTED LIGHTNING STRIKE. ACFT WAS SENT TO THE HANGAR & LIGHTNING STRIKE INSPECTION WAS PERFORMED IAW DMC-B787-A-05-51-19-00C-280B-A. DETECTED DAMAGED AT STATION 1425 BETWEEN STRINGER 11 & 12. NON-ROUTINE CARD A0224971 WAS GENERATED FOR TEMPORARY REPAIR IAW SRM A-53-60-01-04A-661A-A TABLE 1 PAGE 10 & THE PERMANENT REPAIR BEFORE OF THE 2000 CYCLES.

Source: SDR ASMF201503024

2014

FALSE WARNING · 2014-02-10 Unresolved
ATA 2741

Part: WARNING SYSTEM — FALSE ACTIVATION (COCKPIT) · airframe 1,342 hrs · 217 cycles

AIRCRAFT RETURNED TO PLATFORM DUE TO CONFIGURATION STABILIZER WARNING LIGHT TURNED ON. MX PERFORMED THE FIM DMC-B787-A-27-02-00-28A-110A-A PROCEDURE, NO FAILURE WAS DETECTED, TESTED CORRECT.

Source: SDR ASMF201403002