AMAZON.COM SERVICES LLC
Also recorded as: AMAZON PRIME AIR, AMAZON.COM SERVICES LLC
Accident & enforcement record
Events that happened, regardless of the operator's own reporting. Each links to its public source.
NTSB accidents & incidents
Operated by AMAZON.COM SERVICES LLC (per NTSB report)
Not yet finalized — may be revised.Operated by AMAZON.COM SERVICES LLC (per NTSB report)
Not yet finalized — may be revised.Operated by AMAZON.COM SERVICES LLC (per NTSB report)
The unmanned aircraft system’s failure to maintain clearance from an obstacle, which resulted in a loss of control and impact with terrain.
Operated by AMAZON.COM SERVICES LLC (per NTSB report)
An improper altitude indication from a recent software update, which resulted in a loss of engine power in flight.
Operated by AMAZON.COM SERVICES LLC (per NTSB report)
The incorrect altitude indication by test software during landing.
Operated by AMAZON.COM SERVICES LLC (per NTSB report)
The operator’s failure to maintain separation between two drones during dual simulated engine out recoveries, which resulted in a midair collision.
Operated by AMAZON.COM SERVICES LLC (per NTSB report)
The operator’s use of an insufficiently charged battery that resulted in a total loss of engine power and subsequent impact with terrain.
FAA enforcement actions
No FAA enforcement actions linked to this operator.
Maintenance disclosure history
Service Difficulty Reports are self-reported maintenance findings. The NUMBER of reports is not a measure of reliability — diligent operators file more, not fewer. These are shown for transparency, not as a negative signal. To verify a report, search its control number at the FAA SDRS site.
Reports span 2021–2023. Most-reported systems: Powerplant (71) — 18; Stabilizers (55) — 2; Propellers (61) — 1. Most-common natures of condition, as filed: OTHER — 21.
21 reports on file.
Part: MOTOR — UNKNOWN (NR 3) · airframe 3 hrs · 41 cycles
ON WEDNESDAY, NOVEMBER 8TH, SERIAL NUMBER 000797 N775PA WAS CONDUCTING A PACKAGE DELIVERY IN LOCKEFORD, CA. AFTER A NOMINAL DELIVERY, THE DRONE TRAVELED BACK TO THE PADDC LANDING LOCATION AND ENTERED THE VTOL LANDING PHASE OF FLIGHT ABOVE THE LANDING MARKER. DURING THE VTOL LANDING, THE DRONE SELF-INITIATED A SHUTDOWN OF THE FRONT RIGHT (#3) MOTOR, WITH ASSOCIATED HEALTH ALERT FOR MEP OUT FAILURE. THE DRONE COMPLETED A NOMINAL LANDING ON THE MARKER PER DESIGN. THE PROPELLER, MOTOR AND ESC HAVE BEEN REMOVED AND SHIPPED TO SEATTLE FOR FURTHER INVESTIGATION.
Part: SKIN — TORN (STAB) · airframe 28 hrs · 374 cycles
DURING POST-FLIGHT INSPECTION, PORTION OF SKIN MATERIAL TORN OF THE VERTICAL STABILIZER DURING FLIGHT.
Part: SKIN — TORN (VERTICAL) · airframe 2 hrs · 33 cycles
POST-FLIGHT INSPECTION FOUND PORTION OF SKIN MATERIAL TORN ON VERTICAL STABILIZER DURING FLIGHT.
Part: MOTOR — UNKNOWN (NR 2) · airframe 8 hrs · 99 cycles
DURING DESCENT TO LANDING, AIRCRAFT SELF-INITIATED A SHUTDOWN OF THE CENTER RIGHT (#2) MOTOR, WITH ASSOCIATED HEALTH ALERT FOR MEP OUT FAILURE. THE DRONE COMPLETED A NOMINAL LANDING ON THE MARKER PER DESIGN.
Part: MOUNT — CRACKED (NR 2) · airframe 44 hrs · 464 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND CRACK IN MOTOR MOUNT ON RH SPAR #2.
Part: MOUNT — CRACKED (NR 5) · airframe 32 hrs · 295 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, CRACK FOUND IN MOTOR MOUNT OF SPAR #5.
Part: MOUNT — CRACKED (NR 5) · airframe 19 hrs · 190 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND TWO CRACKS IN MOTOR MOUNT OF SPAR #5
Part: MOUNT — CRACKED (NR 2) · airframe 31 hrs · 309 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, CRACK DISCOVERED IN MOTOR MOUNT OF SPAR #2.
Part: MOUNT — CRACKED (NR 5) · airframe 30 hrs · 305 cycles
WHILE PERFORMING 2.5 HOUR INSPECTION, HAIRLINE CRACK WAS OBSERVED ON SPAR #5 MOTOR MOUNT.
Part: MOUNT — CRACKED (NR 5) · airframe 23 hrs · 244 cycles
DURING MOTOR CHANGE, A CRACK WAS OBSERVED ON #5 SPAR IN MOTOR MOUNT AREA.
Part: MOUNT — CRACKED (NR 5) · airframe 36 hrs · 394 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #5.
Part: MOUNT — CRACKED (MOTOR) · airframe 15 hrs · 149 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #2.
Part: MOUNT — CRACKED (MOTOR) · airframe 17 hrs · 163 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #2.
Part: MOUNT — CRACKED (NR 5) · airframe 15 hrs · 147 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #5.
Part: MOUNT — CRACKED (MOTOR) · airframe 19 hrs · 197 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #5.
Part: MOUNT — CRACKED (MOTOR) · airframe 14 hrs · 154 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #2.
Part: HUB — DEBONDED (ROTOR) · airframe 19 hrs · 200 cycles
QUALITY ESCAPE OF NEW PART FROM OUTSIDE VENDOR. METALLIC HUB WITHIN CARBON FIBER ROTOR UNSEATED. EVIDENCE OF INADEQUATE BOND NOTED DURING POST INSPECTION.
Part: MOUNT — CRACKED (MOTOR) · 97 cycles
DURING SB20-54-001 INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #5.
Part: MOUNT BRACKET — CRACKED (NR 5 MOTOR) · 95 cycles
DURING SB20-54-001 INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #5.
Part: MOUNT — CRACKED (NR 5 MOTOR) · airframe 13 hrs · 140 cycles
DURING SCHEDULED MAINTENANCE INSPECTION, FOUND CRACK IN MOTOR MOUNT OF SPAR #5.
Part: MOUNT — CRACKED (MOTOR) · 231 cycles
DURING CHEDULED MAINTENANCE, FOUND A CRACK IN THE MOTOR MOUNT OF SPARS 2 AND 5.
Linked aircraft
| N-number | Make / model | Year | Status | Link basis |
|---|---|---|---|---|
| N103PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Matched by certificate designator |
| N108PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Matched by certificate designator |
| N209PA | AMAZON.COM SERVICES LLC MK30 | 2024 | Valid Registration | Operator named in NTSB report |
| N213PA | AMAZON.COM SERVICES LLC MK30 | 2024 | Valid Registration | Operator named in NTSB report |
| N223PA | AMAZON.COM SERVICES LLC MK30 | 2024 | Valid Registration | Operator named in NTSB report |
| N265PA | AMAZON.COM SERVICES LLC MK30 | 2024 | Valid Registration | Operator named in NTSB report |
| N347PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Matched by certificate designator |
| N351PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Matched by certificate designator |
| N390PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Matched by certificate designator |
| N395PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Matched by certificate designator |
| N579PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Operator named in NTSB report |
| N588PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Matched by certificate designator |
| N591PA | BELL HELICOPTER TEXTRON CANADA 407 | 2013 | Valid Registration | Matched by certificate designator |
| N692PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Operator named in NTSB report |
| N791PA | AMAZON.COM SERVICES LLC MK30 | — | Valid Registration | Operator named in NTSB report |
Aircraft with earlier records under this certificate
Maintenance and accident records on this page also cover aircraft that are not in this operator's current FAA fleet list. Charter and management fleets change — owners switch management companies, sell, or export aircraft. Where the registry shows what became of a tail, it is noted below.
6 aircraft filed records under this certificate within the last two years but are not in the fleet list we hold — fleet lists can lag actual operations.
- N692PA (AMAZON.COM SERVICES LLC MK30) — records 2023 · registered to AMAZON.COM SERVICES LLC (owner ≠ operator)
- N775PA (AMAZON.COM SERVICES LLC MK30) — records 2023 · registered to AMAZON.COM SERVICES LLC (owner ≠ operator)
- N628PA — records 2023 · no longer on the FAA registry
- N733PA (AMAZON.COM SERVICES LLC MK30) — records 2023 · registered to AMAZON.COM SERVICES LLC (owner ≠ operator)
- N785PA — records 2023 · no longer on the FAA registry
- N343PA — records 2021 · no longer on the FAA registry