N36962

BOEING 787-9 · 2015 · Fixed-wing multi-engine · 2 engines · 422 seats · Valid Registration

Registered owner: UNITED AIRLINES INC, IL (owner ≠ operator)

Operators of this aircraft

Who operated this tail, and how firmly we know it.

OperatorRolePeriodBasis
UNITED AIRLINES, INC. (CALA)Operatoron 2021-11-03Operator named in NTSB report

Accident & incident history

Incident · 2021-11-03 Operator named in NTSB report
BOEING 787-9 No injuries Part 121 — UNITED AIRLINES, INC.

Operated by UNITED AIRLINES INC (per NTSB report)

Source: NTSB case DCA22WA020
CESSNA 441 No injuries Part 91 — operator not named in the NTSB record
Source: NTSB case MKC83IA109

Maintenance disclosures

Service Difficulty Reports filed with the FAA for this airframe. Filing is largely voluntary — the number of reports is not a measure of reliability. To verify a report, search its control number at the FAA SDRS site.

10 reports on file, 2016-04-18 – 2025-10-03.

OTHER · 2025-10-03 Matched by certificate designator
ATA 5270

Part: SENSOR — FAILED (ZONE 800 EPAS) · airframe 46,848 hrs · 4,478 cycles

DOOR EPAS SENSORS 2R PASSENGER ENTRY DOOR HAS AN OPEN SENSOR FAILURE, GIRT BAR ENGAGE D SENSOR FAILURE, PRESSURE SENSOR FAILURE OR A GIRT BAR / MODE S ELECT DISAGREE. NOTED MAINT MSG 52-10936. MSG NOT ACTIVE. EPAS BOTTLE PRESSURE TEST REVEALS 2097 PSI FOR DOOR 2R. DOOR OPEN AND CLOSED MULTIPLE TIMES, NIL STATUS. FIM DMC-B787-A-52-10-F2-92A-421A REV 183 ADD FAULT:52-10936

Source: SDR CALA2025100609620
OTHER · 2025-10-02 Matched by certificate designator
ATA 5270

Part: SENSOR — INOPERATIVE (ZONE 800 EPAS) · airframe 46,800 hrs · 4,474 cycles

DOOR EPAS SENSORS 2R PASSENGER ENTRY DOOR HAS AN OPEN SENSOR FAILURE, GIRT BAR ENGAGE D SENSOR FAILURE, PRESSURE SENSOR FAILURE OR A GIRT BAR / MODE S ELECT DISAGREE. FIM TASK REF : 31-90-F8-01A-421B-A CMC MSG# 5210936 FLIGHT STATUS: A INTERMITTENCE CODE: I PH: INITIAL CLIMB NARRATIVE: 52 PSS MAINT OPS FIM TASK 31-90-F8-01A-421B C/OUT - NO FAULTS OBSERVED

Source: SDR CALA2025100209560
WARNING INDICATION · 2025-04-22 Matched by certificate designator
ATA 3442

Part: DRIVE ASSY — FAULTED (WX RADAR) · airframe 44,349 hrs · 4,254 cycles

WEATHER RADAR SYS ADVISORY WXR FUNCTIONS HAVE FAILED OR PARTIALLY FAILED ON BOTH LEFT AND R IGHT SIDES OR MANUALY SELECTED TO A FAILED WXR. FIM TASK REF : 34-40-F2-A8A-421A-A CMC MSG# 3460111 FLIGHT STATUS: A INTERMITTENCE CODE: I PH: CRUISE NARRATIVE: RIGHT INTEG SURVEILLANC E SYSTEM PROC UNIT MNT MSG 34-60111 STORED , R&R WXR RADAR ANTENNA DRIVE UNIT , OPS CHK OK. IAW DMC-B787-A-34-42-03-00A-720A-A , DMC-B787-A-34-40-F2-37A-421A-A. NO EXISTING FAULT STORED. ACFT OK FOR SERVICE.

Source: SDR CALA2025042404207
SMOKE/FUMES/ODORS/SPARKS · 2025-03-26 Matched by certificate designator
ATA 2120

Part: UNKNOWN — ODOR (CABIN) · airframe 43,953 hrs · 4,212 cycles

CREW REPORTED BURNING SMELL WHEN RIGHT PACK INOP PLEASE HAVE CREW FILL OUT SMOKE ODOR FORM 46-6020 AND ATTACH A PHOTO OF COMPLETED FORM TO THIS LOG PAGE. PLEASE CHECK AFT EE BAY FOR ANY ABNORMAL SMELLS IE LEFT 2 RAM FAN CONTACTOR RIGHT, CK2415010 FROM THE P800 PANEL. AND COMMON MOTOR START CONTROLLER (LEFT 2 CAC), M2415021 ALSO IN AFT EE BAY LOCKING UNLOCK FOR UPDATE PERFORMED INSPECTION ON AFT EE BAY,INSPECT LEFT 2 RAM FAN CONTACTOR R,LEFT 2 CAC A. NO ABNORMALITIES.ALL RELATED AREA ON CABIN INSPECTED AS AMM DMC-B787-A-05-51-99-99A-282A-A. FOUND GOOD

Source: SDR CALA2025032803267
FALSE WARNING · 2024-03-16 Matched by certificate designator
ATA 2612

Part: FIRE DETECTOR — INTERMITTENT (APU) · airframe 38,935 hrs · 3,727 cycles

APU FIRE WARNING ON TAKE OFF. AROUND 60KTS. BOTTLE DISCH APU ADVISORY.APU FIRE BOTTLE LOW PRESSURE. LOCKED FOR FIX CONFIRMATION DUE TO 2ND EVENT. UNLOCKED FOR UPDATE LOG LOCKED PER GMM REPLACED BOTH APU FIRE DETECTOR ELEMENTS AT VERTICAL AFT STRUT MOUNT, NEEDS OP''S CHK. REF: AMM 26-15-02. CB''S STILL PULLED. LP UNLOCKED BY TOMC FOR DISPOSTION R/R APU FIRE DETECTOR ASSEMBLY ALONG FIREWALL (M2615008) DUE TO CORROSION. REF AMM 26-15-01. CBS CLOSED. NO RELATED MESSAGES. INSTALLATION TEST OK. PARTS USED: 1210649, QTY :1 ADD EMP:U420184 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1210649 SN OFF 5982 IPC REFERENCE # 26-15 VERIFIED INSTALLATION OF APU FIRE EXTINGUISHER BOTTLE PER DMC-B787-A-26-22-01-00A-520A-A(720A-A) AND PER GMM 09-10-05. NO FAULTS NOTED ON CMCF. APU OPS CHECK GOOD BOTTLE, FIRE EX OFF 78-2622-9-9002 3441 ON 78-2622-9-9002 9684 BOTTLE, FIRE EX OFF 78-2622-9-9002 3441 ON 0000 REMOVED AND REPLACED APU FIRE EXTINGUISHER BOTTLE PER DMC-B787-A-26-22-01-00A-520A-A(720A-A) AND PER GMM 09-10-05. NO FAULTS NOTED ON CMCF. APU OPS CHECK GOOD PARTS USED: 78-2622-9-9002,QTY :1 ADD EMP:U390535 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1196462 SN OFF 3441.

Source: SDR CALA2024031800775
FALSE WARNING · 2024-03-07 Matched by certificate designator
ATA 2612

Part: FIRE LOOP — FALSE ACTIVATION (APU BAY) · airframe 38,831 hrs · 3,718 cycles

APU FIRE WARNING ON T/O ROLL AT 70KNTS APU IS NOT USED AS PER MMEL 49-11-01 REV 15. TOMC NOTIFIED MEL 4911A DISCREPENCY RESOLVED APU FIRE DETECTOR ASSY LOOP B REPLACED IAW AMM B787-A-26-15-01-00A-520-A AND B787-A-26-15-01-00A-720-A.FIRE TEST SATIS .NO FAULT FOUND. P/N : ON / OFF 474446-1. APU FIRE BOTTLE DISCHARGE APU FIRE EXTINGUISHING SYSTEM INOP DUE TO APU IS NOT USED. AS PER MMEL 26-22-01 REV 10. VFSG SYSTEM OPERATE NML.FLIGHT REMAINS WITHIN 180 MINS .POLAR OPS ARE NOT AUTHORIZED.TOMC NOTIFIED MEL 2622C DISCREPENCY RESOLVED BOTTLE, FIRE EX OFF 78-2622-9-9002 1671 ON 78-2622-9-9002 3441 BOTTLE, FIRE EX OFF 78-2622-9-9002 1671 ON 0000 APU FIRE EXTINGUISHING BOTTLE REPLACED IAW B787-A-26-22-01-00A-520A -A AND B787-A-26-22-01-00A-720A-A. A/C POWER UP AND APU OPS NML.NO FAULT FOUND.

Source: SDR CALA2024030800665
OTHER · 2023-06-10 Matched by certificate designator
ATA 3350

Part: LIGHT — INOPERATIVE (ROW 30-31) · airframe 35,239 hrs · 3,374 cycles

FLOOR LEVEL EMERGENCY LIGHTS AT ROWS 30 AND 31 BOTH SIDES REMAIN ON DURING T/S FOUND SEAT TO SEAT FLOOR CONNECTOR LOOSE AT 33D. RESECURED. CARRIED OUT TEST OF EMERGENCY LIGHTS IAW DMC-B787-A-33-51-00-07A-343A-A. OPS TEST GOOD.

Source: SDR CALA2023061601898
WARNING INDICATION · 2021-11-04 Matched by certificate designator
ATA 2150

Part: ACM — FAILED (LEFT) · airframe 27,454 hrs · 2,608 cycles

LEFT PACK FAILURE AT 360 PERFORMED TORQUE CHECK AND FOUND LEFT ACM STUCKED. COMPLIED WITH PLACED ON MEL PLACARD INSTALLED DDG 21-52-03B. LEFT ACM INOPERATIVE. REQUEST MEL. ADD EMP:U312351 OK TO DEFER THE LEFT SEIZED ACM ALSO NOTE THAT DEACTIVATION OF THE ACM RENDERS IT UNSERVICEABLE, AND IT MUST BE REPLACED UPON CLEARING THIS ITEM. TOMC SRMG MIKE M. & CNTRLR BILL P HAVE REVIEWED ALL WORK PRESS LEAK RATE HIGH CONDITIONAL CHECK ACCOMPLISHED WITH NO ACCOMPLISHED AND AGREE MAYBE RELEASE SAFELY FOR FLIGHT. NEGATIVE FINDINGS. RIGHT CAC1&2, R PACK AND RE-CIR FAN SYSTEMS DISCOVERED L ACM FAILED IN FLIGHT WHICH HAS BEEN LOCKED OUT AND ALL OPS CK. PLACED ON MEL. RIGHT LWR RE-CIRCULATION FAN AND FLAPPER CHECK VLV REPLACED. CABIN DECOMPRESSION CONDITIONAL INSP AND CABIN

Source: SDR CALA2021110502036
SMOKE/FUMES/ODORS/SPARKS · 2020-05-01 Matched by certificate designator
ATA 2530

Part: OVEN — MALFUNCTIONED (GALLEY) · airframe 21,844 hrs · 1,993 cycles

OVEN/WARMERSMOKING OR SPARKING 708 DAMAGED SEAL CAUSES OVEN TO RELEASE SMOKE IN THE AFT GALLEY PENDING MEL APPLICATION FROM TOMC MEL 2500BR NOC DATE: 26-APR-20- TOMC APPROVED APPLIED MEL 2500BR TO OVEN 708 FOUND SEAL INTACT ON EXAMINATION. PULLED AND COLLARED CIRCUIT BREAKER AND COMPLETED SMOKE AND ODOUR FORM AND SUBMITTED TO TOMC REMOVED AND REPLACED AFT GALLEY OVEN 708 PER AMM 25-32-00. OPS CHECKED NORMAL. ROTABLE PARTS CHANGE WAS INDICATED - TT # 1179556 SN OFF 0189 OVEN, STEAM,

Source: SDR CALA2020050200887
SMOKE/FUMES/ODORS/SPARKS · 2016-04-18 Matched by certificate designator
ATA 2530

Part: OVEN — UNSERVICEABLE (GALLEY) · airframe 1,676 hrs · 212 cycles

DURING CLIMB TO CRUISE ALTITUDE, FLIGHT ATTENDANTS REPORTED SMOKE & BURNING SMELL IN AFT CABIN. BRIEF ACTIVATION OF CSSP SMOKE DETECTION. CONTENTS OF DMC-787-A-05-51-99-99A-282A-A COMPLIED WITH & FORM SENT TO TOMC. SMOKE FUMES INSPECTION COMPLIED WITH IAW DMC-B787-A-21-20-F5-72A- 421A-A. CONDITIONAL INSPECTION COMPLIED WITH. IT WAS DETERMINED THE CAUSE WAS FROM AFT GALLEY OVEN NR 710 WITH MSG CRITICAL ERROR BROKEN FUSE DISPLAYED. REF LOG 8496398 FOR OVEN DEFERRAL.

Source: SDR CALA2016041800231