N69813

BOEING 737-924ER · 2014 · Fixed-wing multi-engine · 2 engines · 191 seats · Valid Registration

Registered owner: UNITED AIRLINES INC, IL (owner ≠ operator)

Operators of this aircraft

Who operated this tail, and how firmly we know it.

OperatorRolePeriodBasis
UNITED AIRLINES, INC. (CALA)Operatoron 2017-09-12Operator named in NTSB report

Accident & incident history

Accident · 2017-09-12 Operator named in NTSB report
BOEING 737-924ER No injuries Part 121UNITED AIRLINES, INC.

Operated by United Airlines (per NTSB report)

Source: NTSB case DCA17CA195

Maintenance disclosures

Service Difficulty Reports filed with the FAA for this airframe. Filing is largely voluntary — the number of reports is not a measure of reliability. To verify a report, search its control number at the FAA SDRS site.

34 reports on file, 2016-03-25 – 2026-06-29.

OTHER · 2026-06-29 Matched by certificate designator
ATA 3350

Part: LAMP — INOPERATIVE (ZONE 200) · airframe 38,099 hrs · 14,040 cycles

L2 DOOR EXTERIOR EMERGENCY EXIT LIGHT INOPERATIVE. REPLACED THE LAMPS L2 EXTERIOR EMERGENCY SLIDE LIGHT IAW AMM 33-51-04-960-801.

Source: SDR CALA2026063017470
OTHER · 2026-01-16 Matched by certificate designator
ATA 3350

Part: LENS — BROKEN (EMERGENCY LIGHT) · airframe 37,349 hrs · 13,735 cycles

FWD EMERGENCY LIGHT LENS AND LIGHT OUT. REMOVED AND REPLACED FWD GALLEY CLOSET FLOOR EMERGENCY LIGHT ASSY IAW CMM 25-20-23. LIGHT CHECKED NORMAL.

Source: SDR CALA2026011913051
Earlier reports · 2016–2025 · 32 reports

2025

SMOKE/FUMES/ODORS/SPARKS · 2025-11-20 Matched by certificate designator
ATA 2120

Part: UNKNOWN — ODOR (CABIN) · airframe 36,939 hrs · 13,578 cycles

STRONG MUSTY ODOR BEING PRODUCED BY PACKS SUPPLIED APU POWER TO PACKS IAW AMM 21-00-00. OPS CHECKS GOOD. COULD NOT DUPLICATE THE MUSTY ODOR.

Source: SDR CALA2025112411404
SMOKE/FUMES/ODORS/SPARKS · 2025-08-26 Matched by certificate designator
ATA 2530

Part: OVEN — ODOR (ZONE 900) · airframe 36,179 hrs · 13,255 cycles

COCKPIT DOOR DIFFICULT OPEN AND CLOSE. CREW REPORTS NO SMOKE OR SPARKS, BUT A STRONG ODOR FROM OVEN WHILE RUNNING. REQUESTING TO PLACE FWD GALLEY OVEN #204 ON NEF 2511110AU. C/B PULLED AND COLLARD, DDP C/W. NEF 2510AU MX TO SIGN OFF FWD GALLY OVEN#204 NEF REQUEST ENTERED IN ERROR. CLEANED AND INSPECTED FLIGHT DECK DOOR JAMB AND STRIKER ASSEMBLY. PERFORMED AMM 52-51-02 SUBTASK 52-51-02-710-001. OPERATION IS NORMAL. ITEM CLOSED.

Source: SDR CALA2025082708163
WARNING INDICATION · 2025-07-14 Matched by certificate designator
ATA 2150

Part: HEAT EXCHANGER — FAULTED (LT A/C PACK) · airframe 35,825 hrs · 13,104 cycles

LEFT PACK INOP DUE TO CONSTANT PACK TRIP AND SMOKE SMELL ON APPROACH SUSPECT ACM FAILURE. THIS SECOND DEF IS IN ACCORDANCE WITH LOG PAGE 5556666 WITH INOP TCV FAILURE ALSO WITH ITEM 21450 MEL2133D. REPLACED LEFT PACK TCV VALVE DUE TO BITE CK FAULT FOR TCV ON ZONE TEMP CTRL BOX. RPL REF AMM 21-51-10. TCV TESTS GOOD NO LEAKS. REMOVED ACM IAW AMM 21-51-04. FOUND DAMAGE TO AFT SECTION OF ACM, FOUND CRACK ON LT AFT HEAT EXCHANGER WHERE IT CONNECTS TO PLENUM. ACM REMOVED. REMOVED AND REPLACED LT ACM IAW AMM 21-51-04-400. REMOVED AND REPLACED LT AFT HEAT EXCHANGER IAW AMM 21-51-03-400. OPS CHECKED GOOD, NO LEAKS NOTED.

Source: SDR CALA2025071606623
FALSE WARNING; SMOKE/FUMES/ODORS/SPARKS · 2025-07-05 Matched by certificate designator
ATA 3830

Part: SENSOR — FALSE INDICATION (LAVATORY) · airframe 35,757 hrs · 13,075 cycles

LAV E VACC WASTE GUAGE READS EMPTY, WHICH ISNT TRUE. ALSO SMELLS LIKE SEWAGE. VERIFIED WITH LAV SERVICES THAT TANK IS EMPTY AND HAS NO LEAKS TOILET OPS CHECK NORMAL, OK TO TOMC APPROVED COMPLIED WITH MEL PLACARD APPLIED. OK TO CONT. INSPECTED AFTER FLIGHT GUAGE WAS INDICATING WASTE. CALLED FOR LAV SERVICE TO EMPTY OUT, SAW GUAGE DROP TO E. SENSORS WORK AS IT SHOULD. USED CLEANING PACKS TO FRESHEN LAV UP.

Source: SDR CALA2025070806311

2024

WARNING INDICATION · 2024-12-25 Matched by certificate designator
ATA 5270

Part: WARNING LIGHT — ILLUMINATED · airframe 34,207 hrs · 12,450 cycles

REJECTED APPROX 120KTS AT 171000LBS DUE TO DOOR LIGHT PERFORMED HIGH ENERGY STOP INSPECTION REF AMM 05-51-07 NO FUSE PLUGS BLOWN AND NO DAMAGE NOTED AT THIS TIME.

Source: SDR CALA2024122601662
OTHER · 2024-03-27 Matched by certificate designator
ATA 5753

Part: SKIN — PEELING (RT TE FLAP) · airframe 31,934 hrs · 11,552 cycles

PDA 1 RIGHT OUTBOARD TRAILING EDGE FLAP HAD A PIECE OF SKIN PEEL OFF APPROX 288 SQUARE INCHES ON THE INBOARD SIDE OF THE RIGHT OUTBOARD TRAILING EDGE FLAP ,AS PER GMM 02-30-95 THIS WOULD BE CONSIDERED CATEGORY 1 ITEM ITEM SHOULD GENERATE FRM CODE UAL53991. TOMC HAS BEEN NOTIFIED REF L/P 7474345 R.H O.B TRAILING EDGE FLAP ASSY FOR CORRECTIVE ACTION .

Source: SDR CALA2024032900904

2023

WARNING INDICATION · 2023-11-05 Matched by certificate designator
ATA 5210

Part: SENSOR — FAULTY (FWD ENTRY DOOR) · airframe 30,978 hrs · 11,161 cycles

AT 90 KTS FWD ENTRY LGT ANN ILLUMINATED REJECT TAKEOFF TOP SPEED 100 KTS. EVALUATED TASKCARD AND REQUIRES HARD WIRING. NEEDS AVIONICS REQUEST ITEM TO BE PLACED ON MEL, SUPPECT SWITCH S199 INTERMITTENT. WITH PLUNGERS DEPRESS SWITCH S199 SHOWS DOOR LIGHT ON. NO DAMAGE FOUND ON AC . COMPLETED HIGH ENERGY STOP, NO DAMAGE. REF TASK 05-51-07-210-801 ITEM PLACED ON MEL, AC OK TO CONTINUE. DOOR VERIFIED CLOSED, HANDLES FLUSH. FOUND SWITCH S199 RIG AT 117 MILS UPON ARRIVAL REMOVED SWITCH FROM LATCH LEVER BUT NOT CUT OFF HARNESS REF AMM 52-71-11-000-801, PARTS LISTED WERE FOR SWITCH S1147. NEEDS SWITCH PN 284A1322-9. NIS SEA. REINSTALLED S199 REF AMM 52-71-11-400-801. RIG NOW AT 102 MILS. MEL REMAINS OPEN. VERIFIED THAT S199 REQS REPLAMENT, NEEDS AVIONICS TO ACCOMPLICH THIS JOB. REMOVED AND REPLACED ENTRY DOOR INDICATION SENSOR S199 IN ACCORDANCE WITH AMM 52-71-11-400-801, WDM 52-71-11-4. PERFORMED SENSOR ADJUSTMENT AMM 52-71-11-820-801 AND SENSOR TEST AMM 52-71-11-710-801. NO FAULT NOTED AT THIS TIME, PLACARD REMOVED, DDP REVERSED, MEL CLEARED. OK TO CONTINUE.

Source: SDR CALA2023111003333
OTHER · 2023-06-03 Matched by certificate designator
ATA 5610

Part: WINDSHIELD — CRACKED (L3) · airframe 29,480 hrs · 10,586 cycles

WINDOW, FLIGHT COMPARTMENT DELAMINATED, CRACKED, CHIPPED, CRAZED , SCRATCHED, OR HAS BUBBLES NO. 3 LEFT VISABILITY LIMITED ADDING PIC REMOVED AND REPLACED L3 WINDOW REF AMM 56-11-21-000-801/400-802. LEAK CHECKS GOOD SEALANT B1/4 AT 17:00. PARTS USED: 1200723,QTY :1 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1200723 SN OFF 3531 IPC REFERENCE # 56-11-21-01 WINDSHIELD, B73 OFF 99-5614-9-9001 3531 ON 99-5614-9-9001 5492

Source: SDR CALA2023060501758
NO WARNING INDICATION · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — UNSERVICEABLE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(59-3200-1-4900) M1676 BATTERY PACK FOUND INOP. TRANSCRIBED FR OM HAECO GSO NRC# 9288634

Source: SDR CALA2023040300990
NO WARNING INDICATION · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — UNSERVICEABLE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(MUTL-33-3-0004) BATTERY PACK M1673 REQUIRES REPLACEMENT. TRAN SCRIBED FROM HAECO GSO NRC# 9288182.

Source: SDR CALA2023040300988
OTHER · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — INOPERATIVE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(59-3200-1-4900) M1671 BATTERY PACK FOUND INOP. TRANSCRIBED FR OM HAECO GSO NRC# 9288640

Source: SDR CALA2023040300983
OTHER · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — UNSERVICEABLE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(59-3200-1-4900) M1672 BATTERY PACK FOUND INOP. TRANSCRIBED FR OM HAECO GSO NRC# 9288641

Source: SDR CALA2023040300981
OTHER · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — UNSERVICEABLE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(59-3200-1-4900) M1695 BATTERY PACK FOUND INOP. TRANSCRIBED FR OM HAECO GSO NRC# 9288636

Source: SDR CALA2023040300984
OTHER · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — UNSERVICEABLE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(MULT-33-3-0004) BATTERY PACK M1675 REQUIRES REPLACEMENT. TRAN SCRIBED FROM HAECO GSO NRC# 9288184

Source: SDR CALA2023040300989
OTHER · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — INOPERATIVE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(59-3200-1-4900) M1670 BATTERY PACK FOUND INOP. TRANSCRIBED FR OM HAECO GSO NRC# 9288638

Source: SDR CALA2023040300986
NO WARNING INDICATION · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — INOPERATIVE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(MULT-33-3-0004) BATTERY PACK M2816 REQUIRES REPLACEMENT. TRAN SCRIBED FROM HAECO GSO NRC# 9288183

Source: SDR CALA2023040300987
OTHER · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — UNSERVICEABLE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(59-3200-1-4900) M2503 BATTERY PACK FOUND INOP. TRANSCRIBED FR OM HAECO GSO NRC# 9288635

Source: SDR CALA2023040300982
OTHER · 2023-04-02 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — INOPERATIVE (CABIN) · airframe 28,903 hrs · 10,361 cycles

(59-3200-1-4900) M1694 BATTERY PACK FOUND INOP. TRANSCRIBED FR OM HAECO GSO NRC# 9288637

Source: SDR CALA2023040300985
OTHER · 2023-03-29 Matched by certificate designator
ATA 5320

Part: INTERCOSTAL — DAMAGED (STA 270) · airframe 28,903 hrs · 10,361 cycles

(SUPPORT TASK) STA 270 LATERAL INTERCOSTAL FWD SIDE HAS A DAMAGE D FASTENER HOLE. TRANSCRIBED FROM HAECO GSO NRC# 9288514 STA 270 LATERAL INTERCOSTAL REPAIRED IAW UAL EC/RA 5315-01188 RE V IR. HAECO GSO MECH V900579 INSP QC401

Source: SDR CALA2023033100928
OTHER · 2023-03-08 Matched by certificate designator
ATA 5310

Part: BEAM — CORRODED (STA 947) · airframe 28,903 hrs · 10,361 cycles

(B737-53-3-0737) MAIN CABIN FLOORBEAM UPPER SURFACE HAS CORROSION AT STA 947, RBL 50. TRANSCRIBED FROM HAECO GSO NRC# 9288446 REPAIRED FLOORBEAM AT STA 947 RBL 50 IAW B737 SRM 53-70-51-2R-5. INSP QC453 REMOVED AND REINSTALLED CREASE BEAM STIFFNERS FROM 927-967 IAW BAC DWG 147A8501 REV B. REMOVED AND REINSTALLED INTERCOSTAL FROM STA 927-947 IAW BAC DWG 147A5650 REV A. HAECO GSO MECH V898582

Source: SDR CALA2023030900653
OTHER · 2023-03-07 Matched by certificate designator
ATA 5310

Part: BEAM — CORRODED (STA 947) · airframe 28,903 hrs · 10,361 cycles

(B757-53-3-0737) MAIN CABIN FLOORBEAM UPPER SURFACE HAS CORROSION AT STA 947, LBL25. TRANSCRIBED FROM HAECO GSO NRC# 9288445 DAMAGE FOUND OUT OF LIMITS IAW B737-900ER SRM 53-70-51-1A-1 AND INSTALLED REPAIR IAW B737-900ER SRM 53-70-51-2R-5. HAECO GSO ME CH V890956 INSP QC194

Source: SDR CALA2023030900650
OTHER · 2023-03-02 Matched by certificate designator
ATA 5320

Part: SEAT TRACK — CORRODED (STA 500D-500E) · airframe 28,903 hrs · 10,361 cycles

SUPPORT TASK: MAIN CABIN SEAT TRACK STA 500D-500E LBL24 HAS CORROSION. TRANSCRIBED FROM HAECO GSO NRC# 9288266 REMOVED CORROSION FROM MAIN CABIN SEAT TRACK STA 500D-500E LBL-2 HAECO GSO MECH V900579 INSP QC453 4, MAX ALLOWED IS .040, MATERIAL LOSS .080 OUT OF LIMITS IAW B73 7-900NG SRM 53-00-52. REMOVED DAMAGED SECTION OF SEAT TRACK AND INSTALLED REPAIR SECTION IAW B737-900NG SRM 53-00-52 REPAIR 4.

Source: SDR CALA2023030300616
OTHER · 2023-03-01 Matched by certificate designator
ATA 5320

Part: SEAT TRACK — CORRODED (STA 500D-500E) · airframe 28,903 hrs · 10,361 cycles

(SUPPORT TASK) MAIN CABIN SEAT TRACK STA 500D-500E LBL-45 HAS CORROSION. TRANSCRIBED FROM HAECO GSO NRC# 9288269 REMOVED CORROSION FROM SEAT TRACK STA 500D-500E LBL 45, MAX ALLO REPAIR 4. HAECO GSO MECH V900579 INSP QC453 WED LOSS .020, MATERIAL REMOVED .080 IS OUT OF LIMITS IAW B737-9 00NG SRM 53-00-52. CUT AND REMOVED DAMAGED SECTION ON SEAT TRACK AND INSTALLED REPAIR SECTION IAW B737-900NG SRM 53-00-52-2R

Source: SDR CALA2023030300613
OTHER · 2023-02-21 Matched by certificate designator
ATA 5300

Part: FLOORBOARD — CORRODED (STA328/RBL10) · airframe 28,903 hrs · 10,361 cycles

(B737-53-3-0711) MAIN CABIN UNDER FLOORBOARD AT STA 328, APPROX RBL 10 HAS SURFACE CORROSION ON LATERAL I-BEAM TOP SURFACE AS MA RKED. TRANSCRIBED FROM HAECO GSO NRC# 9288423 CORROSION ON LATERAL I-BEAM TOP SURFACE AT STA 328 RBL10 WAS EV DAMAGE IS FOUND TO BE OUT OF LIMITS. DVI FOUND NO FURTHER DAMAGE ALUATED AND BLENDED AS REQ IAW B737-900ER SRM 53-10-51-1A-1 FIG NOTED IAW B737-900ER SRM 51-10-04-0G-0 STEP 2.A. DAMAGED WAS REP 105 DETAIL C. MATERIAL LOSS .015 AFTER DAMAGE REMOVAL. ORIGINAL AIRED AS REQ IAW B737-900ER SRM 53-10-51-2R-8 REPAIR 8 FIG 205 C THICKNESS OF .1250 PER B737-900ER SRM 53-10-51-01-2 TABLE 8. ATEGORY A REPAIR. HAECO GSO MECH V934319 INSP QC V900606

Source: SDR CALA2023022200512
OTHER · 2023-02-09 Matched by certificate designator
ATA 5700

Part: SUPPRESSION SYS — UNSERVICEABLE (RT WING TRILING) · airframe 28,903 hrs · 10,361 cycles

TRANSFERRED FROM HAECO LOG PAGE 9288151. LOG CREATED FOR SDR REPORT ONLY. RT WING TRAILING EDGE REAR SPAR STA 261, #2 ENG FIRE SUPRESSION TUBE SHEARED AT COUPLING.

Source: SDR CALA2023021000397

2021

WARNING INDICATION · 2021-12-29 Matched by certificate designator
ATA 2780

Part: FLAP SYSTEM — STUCK (LEADING EDGE) · airframe 25,448 hrs · 9,100 cycles

*EMERGENCY DECLARED*LE FLAP TRANSIT LT WITH FLAPS STUCK AT 28. MOVED TO AGREE WITH FLAP HANDLE AT 25 UPON LDG ACP''D BITE OF FSEU NO EXISTING FAULTS LEG 0 SHOWED MSG 27-52259. ACP''D FIM 27-51 TASK 813 THRU PROCEDURE 1 NO FAULTS FOUND SYSTEM CHECKS GOOD FLAP MOVEMENT MATCHES HANDLE. INTERMITTENT FAULT

Source: SDR CALA2021122902473

2020

NO TEST · 2020-05-01 Matched by certificate designator
ATA 3350

Part: BATTERY PACK — DEFECTIVE (CABIN) · airframe 21,979 hrs · 7,860 cycles

EMERGENCY ISLE PATH LIGHTING INOP ROWS 27-31 FOUND BATT PACK DEAD M2626 NOT CHARGING. RMVD AND REPLACED PER AMM 33-51-06 960-805 BATT PACK AND CHARGER ASSY/ W SVCBLE CHARGER D717-02-030 AND BATT PACK AD-D717-01-100. OPS OK.

Source: SDR CALA2020050200888

2019

OTHER · 2019-11-25 Matched by certificate designator
ATA 3350

Part: BATTERY — INOPERATIVE (EMERGENCY LIGHT) · airframe 21,185 hrs · 7,552 cycles

FIRST CLASS EMERGENCY PATH ESCAPE LIGHTING INOP COACH LIGHTING OK. REMOVED AND REPLACED EMERGENCY LIGHT (M1674) PACK BATTERY AND POWER SUPPLY REF AMM 33-51-06. OPS CHECK NORMAL.

Source: SDR CALA2019112862079

2017

OTHER · 2017-10-20 Matched by certificate designator
ATA 3350

Part: LENS — BROKEN (EMERGENCY LIGHT) · airframe 13,429 hrs · 4,705 cycles

EMERGNCY LIGHT ON AFT WALL OF FIRST CLASS CLOSET HAS A BROKEN LENS. REPLACED THE LENS.

Source: SDR CALA2017102003698
OTHER · 2017-08-08 Matched by certificate designator
ATA 2520

Part: COVER — MISSING (CABIN) · airframe 12,664 hrs · 4,448 cycles

SEAT 20A EMER EXIT WIDOW COVER MISSING CAP. RESECURED COVER.

Source: SDR CALA2017080802568
SMOKE/FUMES/ODORS/SPARKS · 2017-02-24 Matched by certificate designator
ATA 2530

Part: OVEN — FAULTY (GALLEY) · airframe 10,889 hrs · 3,846 cycles

OVEN IN FIRST CLASS GALLEY SMOKING. F/A CUT POWER TO OVEN AND SMOKE DISSIPATED. REMOVED AND REPLACED OVEN. REF AMM 25-34-00-000-801C3. OPS CHECKED NORMAL.

Source: SDR CALA2017022400467

2016

WARNING INDICATION · 2016-03-25 Matched by certificate designator
ATA 3230

Part: SWITCH — FAILED (LANDING GEAR) · airframe 7,365 hrs · 2,610 cycles

AFTER TAKEOFF WHEN GEAR LEVER RAISED, THE GEAR UNSAFE LIGHTS CAME ON & THE 3 GREEN REMAINED ILLUMINATED. FOLLOWING THE QRH & STOMPING ON THE LG MANUAL EXTENSION ACCESS DOOR & CYCLING GEAR LEVER, THE GEAR CAME UP & LIGHTS EXTINGUISHED. REPLACE MANUAL EXTENSION SYS ACCESS DOOR SWITCH IAW AMM 32-34-11-820-80 2. OPERATIONS CHECKED LG NORMAL OPERATIONS IAW AMM 32-32-00-710-801 & MANUAL EXT SYS TEST IAW AMM 32-34-00-730-801 & AMM 32-35-00-730-801. ALL PASSED.

Source: SDR CALA2016032800186