Incident · 2004-05-31

NTSB case ANC04IA058 · Boeing 757-251 · Part 121

What the record says

Event date: 2004-05-31
Event type: Incident
Highest injury level: Minor injury
Aircraft: Boeing 757-251 (N550NW)
Operating rule: Part 121
Operator: operator not named in the NTSB record

Probable cause

The failure of the flight attendant to follow the appropriate door opening procedure by remaining clear of the door handle when the passenger door was opened from the outside by customer service personnel, which resulted in a wrist injury to the flight attendant when she was struck by the door handle.

Source: NTSB case ANC04IA058

Flight crew

Flight-crew details for this event aren't in the NTSB database extract we hold (its coverage starts with 2008 events) — a gap in our data, not an absence of crew.

Facts as the NTSB records them — GroundCheck adds no judgement. Preliminary records may be revised as the investigation proceeds.

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