Accident · 2025-06-14
What the record says
- Event date
- 2025-06-14
- Event type
- Accident
- Highest injury level
- Serious injury
- Aircraft
- BOEING 737-7H4 (N969WN)
- Operating rule
- Part 121
- Operator
- SOUTHWEST AIRLINES, CO. Operator named in NTSB report
- Operated by (per NTSB report)
- SOUTHWEST AIRLINES CO
Probable cause
The airplane’s encounter with convective turbulence during climb while diverting to an alternate airport, resulting in a serious injury to a passenger who disregarded the flight crew’s illuminated seat belt sign and the cabin crew’s instruction to remain seated.
Source: NTSB case DCA25LA234Flight crew
Certification and experience as recorded in the NTSB accident database for this event. The NTSB records these facts about the crew's flying history; GroundCheck shows them as filed, without names or identities.
| Role | Certificate | Instrument rating | Age | Medical | Flight hours |
|---|---|---|---|---|---|
| Pilot | Airline transport pilot | Airplane | 56 | Class 1 (2025-04-03) | 8,045 total · 6,761 in this make/model · 149 last 90 days |
| Co-pilot pilot flying | Airline transport pilot / Flight instructor | Airplane | 26 | Class 1 (2025-05-20) | 3,621 total · 1,390 in this make/model · 1,473 as PIC · 80 last 90 days |
Facts as the NTSB records them — GroundCheck adds no judgement. Preliminary records may be revised as the investigation proceeds.